Articulate incident

Articulate Systems Maintenance: Account Management and E-commerce

Minor Resolved View vendor source →

Articulate experienced a minor incident on April 7, 2026 affecting Account Management, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 06:51 PM UTC
Resolved
Apr 07, 2026, 07:26 PM UTC
Duration
34m
Detected by Pingoru
Apr 07, 2026, 06:51 PM UTC

Affected components

Account Management

Update timeline

  1. investigating Apr 07, 2026, 06:51 PM UTC

    We are currently investigating an issue where customers are unable to buy new subscriptions or add seats to your existing subscription. We'll will update as soon as we have more information.

  2. resolved Apr 07, 2026, 07:26 PM UTC

    This is has been resolved and purchasing is now fully functional.