Array incident

Investigating Report Retrieval Issue

Minor Resolved View vendor source →

Array experienced a minor incident on November 12, 2025 affecting My Credit Manager, lasting 22h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2025, 08:31 PM UTC
Resolved
Nov 13, 2025, 06:42 PM UTC
Duration
22h 10m
Detected by Pingoru
Nov 12, 2025, 08:31 PM UTC

Affected components

My Credit Manager

Update timeline

  1. investigating Nov 12, 2025, 09:04 PM UTC

    We have been notified of a potential issue with report retrieval and are investigating.

  2. monitoring Nov 12, 2025, 10:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Nov 13, 2025, 02:49 PM UTC

    We are currently investigating this issue.

  4. resolved Nov 13, 2025, 06:42 PM UTC

    This incident has been resolved.