Archive Resale incident

Transactional Emails Delayed

Minor

Resolved after 1 day 8 hours, on September 26, 2026.

identified Sep 26, 2026, 05:21 PM UTC

Transactional emails were delayed between 12:29am UTC and 4:51pm UTC on 9/26. Service for new emails has been restored. The team is working to re-process the emails during the impacted period.

Started: Sep 26, 2026, 05:21 PM UTC
Resolved: Sep 28, 2026, 01:49 AM UTC
Duration: 1d 8h
Detected by Pingoru: Sep 26, 2026, 05:21 PM UTC

Update timeline

identified Sep 26, 2026, 05:21 PM UTC

Transactional emails were delayed between 12:29am UTC and 4:51pm UTC on 9/26. Service for new emails has been restored. The team is working to re-process the emails during the impacted period.
resolved Sep 28, 2026, 01:49 AM UTC

Emails have been re-sent where applicable to impacted customers

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