ArcGIS incident

[RESOLVED] Intermittent issues with the ArcGIS Online Basemap services

Resolved on June 17, 2026.

resolved Jun 17, 2026, 05:02 AM UTC

Between approximately 8:00 am PT and 5:30 pm PT on June 16 we experienced intermittent performance issues with our ArcGIS Online Tiled Basemaps. This occasionally affected a subset of our users trying to make export tile package requests. The issue has been resolved and the affected services are performing as expected.

Started
Jun 17, 2026, 05:02 AM UTC
Resolved
Jun 17, 2026, 05:02 AM UTC
Duration
–
Detected by Pingoru
Jun 17, 2026, 05:02 AM UTC

Update timeline

  1. resolved Jun 17, 2026, 05:02 AM UTC

    Between approximately 8:00 am PT and 5:30 pm PT on June 16 we experienced intermittent performance issues with our ArcGIS Online Tiled Basemaps. This occasionally affected a subset of our users trying to make export tile package requests. The issue has been resolved and the affected services are performing as expected.

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