Aptoma incident

Front pages loading slowly or not at all on Firefox

Minor Resolved View vendor source →

Aptoma experienced a minor incident on May 26, 2025 affecting DrEdition - Real-time (DrE4P) and DrEdition - Front Page Renderer (Sphynx, DrE4F), lasting 4h 20m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2025, 06:55 AM UTC
Resolved
May 26, 2025, 11:15 AM UTC
Duration
4h 20m
Detected by Pingoru
May 26, 2025, 06:55 AM UTC

Affected components

DrEdition - Real-time (DrE4P)DrEdition - Front Page Renderer (Sphynx, DrE4F)

Update timeline

  1. investigating May 26, 2025, 06:55 AM UTC

    We are currently investigating an issue with front pages on Firefox. For now we recommend using Chrome instead.

  2. identified May 26, 2025, 10:20 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 26, 2025, 10:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 26, 2025, 11:15 AM UTC

    This incident has been resolved.