Aptoma incident

Intermittent errors on DrPublish

Major Resolved View vendor source →

Aptoma experienced a major incident on September 7, 2026 affecting DrPublish - GUI, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2026, 11:54 AM UTC
Resolved
Sep 07, 2026, 01:08 PM UTC
Duration
1h 13m
Detected by Pingoru
Sep 07, 2026, 11:54 AM UTC

Affected components

DrPublish - GUI

Update timeline

  1. investigating Sep 07, 2026, 11:54 AM UTC

    We are monitoring reports of intermittent errors on DrPublish.

  2. monitoring Sep 07, 2026, 12:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 07, 2026, 01:08 PM UTC

    This incident has been resolved.

  4. postmortem Sep 11, 2026, 06:47 AM UTC

    The incident was caused by an old version of DrPublish unintentionally being released at 13:39. At 13:44 normal operations were restored on the most recent DrPublish version. We have since removed the cause of the incident to avoid incidents from the same cause in the future.