AppZen incident

Invoice Processing Delays

Minor Resolved View vendor source →

AppZen experienced a minor incident on October 7, 2025 affecting Invoice Processing, lasting 13h 57m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2025, 09:04 PM UTC
Resolved
Oct 08, 2025, 11:02 AM UTC
Duration
13h 57m
Detected by Pingoru
Oct 07, 2025, 09:04 PM UTC

Affected components

Invoice Processing

Update timeline

  1. investigating Oct 07, 2025, 09:04 PM UTC

    We’re aware of the slowness currently impacting invoice processing, which is causing invoices to remain in the Processing stage. Our team is actively working on resolving this, and we’ll keep you updated as soon as performance stabilizes.

  2. monitoring Oct 08, 2025, 10:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 08, 2025, 11:02 AM UTC

    This incident has been resolved.