AppZen incident

Users unable to login to AppZen

Critical Resolved View vendor source →

AppZen experienced a critical incident on October 10, 2025 affecting Expense Audit and Mastermind Analytics and 1 more component, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2025, 04:25 PM UTC
Resolved
Oct 10, 2025, 06:19 PM UTC
Duration
1h 53m
Detected by Pingoru
Oct 10, 2025, 04:25 PM UTC

Affected components

Expense AuditMastermind AnalyticsInvoice Processing

Update timeline

  1. investigating Oct 10, 2025, 04:25 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 10, 2025, 04:46 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 10, 2025, 04:47 PM UTC

    Users may now login successfully to AppZen although there may be a slight short term delay in Invoice Processing.

  4. resolved Oct 10, 2025, 06:19 PM UTC

    This incident has been resolved.