AppZen incident

Delays in Processing due to Backlog from AWS Outage

Minor Resolved View vendor source →

AppZen experienced a minor incident on October 20, 2025 affecting Expense Audit, lasting 21h 51m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 03:10 PM UTC
Resolved
Oct 21, 2025, 01:01 PM UTC
Duration
21h 51m
Detected by Pingoru
Oct 20, 2025, 03:10 PM UTC

Affected components

Expense Audit

Update timeline

  1. monitoring Oct 20, 2025, 03:10 PM UTC

    A fix has been implemented by AWS and we are monitoring the results.

  2. identified Oct 20, 2025, 07:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 20, 2025, 10:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 21, 2025, 01:01 PM UTC

    This incident has been resolved.