AppZen incident

Delays in Processing due to Backlog from AWS Outage

Minor Resolved View vendor source →

AppZen experienced a minor incident on October 20, 2025 affecting Invoice Processing, lasting 18h 9m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 06:53 PM UTC
Resolved
Oct 21, 2025, 01:02 PM UTC
Duration
18h 9m
Detected by Pingoru
Oct 20, 2025, 06:53 PM UTC

Affected components

Invoice Processing

Update timeline

  1. monitoring Oct 20, 2025, 06:53 PM UTC

    A fix has been implemented by AWS and we are monitoring the results.

  2. identified Oct 20, 2025, 07:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 20, 2025, 10:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 21, 2025, 01:02 PM UTC

    This incident has been resolved.