AppState incident

Multiple-system outage

Critical Resolved View vendor source →

AppState experienced a critical incident on October 28, 2025 affecting App State Single Sign On (Shibboleth) and AsULearn and 1 more component, lasting 10h 54m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 11:31 PM UTC
Resolved
Oct 29, 2025, 10:25 AM UTC
Duration
10h 54m
Detected by Pingoru
Oct 28, 2025, 11:31 PM UTC

Affected components

App State Single Sign On (Shibboleth)AsULearnOther Services

Update timeline

  1. investigating Oct 28, 2025, 11:31 PM UTC

    App State ITS is aware that several systems are currently unresponsive. We are investigating and will update as soon as we have more information.

  2. monitoring Oct 28, 2025, 11:41 PM UTC

    Storage connectivity between the main campus data centers was briefly interrupted. Services are now coming back online. We will continue to monitor throughout the evening.

  3. resolved Oct 29, 2025, 10:25 AM UTC

    Systems are stable at this time.