AppState experienced a major incident on January 13, 2026 affecting Banner Web Self Service and AsULearn and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Banner Web Self ServiceAsULearnZoom
Update timeline
- monitoring Jan 13, 2026, 04:33 PM UTC
Internet network provider Cloudflare is having intermittent issues impacting internet facing App State services
- resolved Jan 13, 2026, 04:53 PM UTC
This issue was tracked down to a cloud DNS provider and should be resolved at this time. ITS will continue to monitor.