AppState incident

Authentication errors

Critical Resolved View vendor source →

AppState experienced a critical incident on July 7, 2026 affecting App State Single Sign On (Shibboleth), lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2026, 07:12 PM UTC
Resolved
Jul 07, 2026, 08:02 PM UTC
Duration
50m
Detected by Pingoru
Jul 07, 2026, 07:12 PM UTC

Affected components

App State Single Sign On (Shibboleth)

Update timeline

  1. investigating Jul 07, 2026, 07:12 PM UTC

    Users are currently experiencing errors logging in to services that use Shibboleth for SSO. ITS is workign to identify the issue and will update here shortly.

  2. monitoring Jul 07, 2026, 07:29 PM UTC

    The issue has been identified and resolved. Access should stabilize momentarily.

  3. resolved Jul 07, 2026, 08:02 PM UTC

    A line was incorrectly modified in the haproxy configuration. Root cause found: a whoopsie-doodle.