AppState incident

WebFocus authentication issues

Critical Resolved View vendor source →

AppState experienced a critical incident on August 31, 2026 affecting WebFocus, lasting 7h 18m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 11:23 AM UTC
Resolved
Aug 31, 2026, 06:41 PM UTC
Duration
7h 18m
Detected by Pingoru
Aug 31, 2026, 11:23 AM UTC

Affected components

WebFocus

Update timeline

  1. identified Aug 31, 2026, 11:23 AM UTC

    ITS is aware of users being unable to sign-in to WebFocus reporting. We are working with the vendor to resolve the issue.

  2. resolved Aug 31, 2026, 06:41 PM UTC

    WebFocus services have been restored.