AppFollow incident

Issues with reply posting

Critical Resolved View vendor source →

AppFollow experienced a critical incident on June 20, 2025 affecting Reply to Reviews and Reply to Reviews, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2025, 11:56 AM UTC
Resolved
Jun 20, 2025, 12:29 PM UTC
Duration
33m
Detected by Pingoru
Jun 20, 2025, 11:56 AM UTC

Affected components

Reply to ReviewsReply to Reviews

Update timeline

  1. investigating Jun 20, 2025, 11:56 AM UTC

    We are currently experiencing issues sending replies to reviews, for both iOS and Android apps. Our team is investigating the issue with Highest priority, and we will keep you updated as soon as we have any further developments.

  2. resolved Jun 20, 2025, 12:29 PM UTC

    Our team has identified and fixed the issue with the replies! It should all be back to normal now.