AppFollow experienced a minor incident on April 22, 2026 affecting Ratings and Reviews, lasting 18d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 28, 2026, 04:22 PM UTC
There seems to be an issue with Google Play, and many apps are experiencing a drop in positive ratings. It seems to be affecting many apps, and we’re currently investigating any actions that can be taken from our end, while waiting for Google to roll out a fix. We will keep our clients updated.
- identified Apr 29, 2026, 09:15 AM UTC
There seems to be an issue on the Google Play side, and many apps are experiencing a drop down in rating and reviews (mostly positive). It seems to be affecting many apps, and we’re currently investigating any actions that can be taken from our end, while waiting for Google to roll out a fix. We will keep our clients updated.
- identified Apr 29, 2026, 09:16 AM UTC
There seems to be an issue on the Google Play side, and many apps are experiencing a drop down in rating and reviews (mostly positive). It seems to be affecting many apps, and we’re currently investigating any actions that can be taken from our end, while waiting for Google to roll out a fix. We will keep our clients updated.
- monitoring May 05, 2026, 08:20 AM UTC
Since around April 21, Google Play apps have experienced a significant drop in ratings and reviews, with decreases of up to 60–80% in some cases. This appears to be a widespread issue affecting many apps. Google has confirmed the problem on their end and indicated that a fix is expected to be rolled out starting May 5, 2026.
- resolved May 11, 2026, 07:47 AM UTC
Google Play reported the issue to be resolved.