AppFollow experienced a critical incident on November 20, 2024 affecting Ratings, lasting 92d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 20, 2024, 10:25 AM UTC
Amazon-related data access is currently restricted due to platform limitations that impact certain features. Our team is actively investigating potential solutions as part of our planned activities. We will provide updates as soon as we have further information. Thank you for your understanding.
- identified Nov 27, 2024, 04:27 PM UTC
Due to platform restrictions, the following functionalities are currently impacted: - Access to detailed reviews may be inconsistent (occasional retrieval of limited data may occur but is unstable) - Display of product ratings is currently unavailable - Adding new Amazon products to the system is not possible at this time Corresponding banners will be placed on pages with the affected parts of functionality.
- identified Jan 17, 2025, 10:54 AM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 20, 2025, 02:10 PM UTC
Issue with data gathering is resolved. Please reach out to the Support Team for any questions or assistance needed.