Is Appfigures down?

We're currently investigating App Store Connect sync issues affecting a small number of accounts. We're still working to understand what's causing the issue, but we're actively investigating. We'll share more details here as soon as we know more.

We're still actively investigating the App Store Connect sync issues affecting a handful of accounts. For affected accounts, you may see an "invalid credentials" message during sync attempts. We'll post another update as soon as we have more information.

We've identified the root cause of the App Store Connect sync issues and are rolling out a fix for affected accounts now. Once the fix is live, we'll trigger a sync for those accounts. We'll share another update once that's running.

The update has been deployed and we're now syncing data and monitoring results. If you were impacted by this issue, you should begin seeing data update as syncs complete. We'll continue to monitor and share a final update once we've confirmed everything is operating normally.

We've been closely monitoring Apple syncs since deploying the fix, and everything is now operating as expected. If you're still experiencing any lingering issues, reach out to our support team and we'll be happy to take a closer look.

We're currently investigating sync issues affecting most AdMob accounts. We're actively working to identify the root cause, and we'll share updates here as soon as we have more information.

We’re still investigating sync issues affecting most AdMob accounts. We’ll keep you posted as soon as we have more to share.

We’re still investigating issues with AdMob syncs. If you run a manual sync, you might see a message saying your credentials need to be updated - even if they haven’t changed. That’s part of the issue we’re looking into, so there’s nothing you need to do on your side right now. We'll hopefully have more info to share today.

We’re currently rolling out a fix to get AdMob syncs back up and running. We’ll share another update as soon as it’s fully live.

AdMob syncs are running again, and data is importing normally. We’ll resolve this incident once the remaining syncs finish catching up.

AdMob syncs are running normally again, and everyone should now have up-to-date data. Syncs will continue running successfully going forward, and no action is needed on your end. If you're still seeing anything that looks delayed, reach out to the support team for a closer look.

Google downloads for May 7th are currently missing in the Google Play Developer Console, even though downloads from May 8th and later are already available. We’ve reached out to Google about the missing data and are waiting to hear back with more information about the delay. As soon as the data is released on Google’s end, we’ll automatically pull it into Appfigures and share another update here.

Google has now released downloads for May 7th in the Google Play Developer Console. The missing data is now being picked up automatically through our usual daily syncs and will continue importing normally.

Downloads for May 7th have been automatically imported for all. If you are still missing downloads for the day, reach out to the support team for a closer look.

This incident has been resolved.

Google downloads for May 3rd are currently missing in the Google Play Developer Console, even though downloads for May 4th have already been released. We’ve reached out to Google about the missing data and are waiting to hear back with more information about the delay. As soon as the data is released on Google’s end, we’ll automatically pull it into Appfigures. We’ll share another update here once we hear back from Google.

Google has resolved the issue impacting downloads in the Google Play Developer Console. Now that downloads for the 3rd are generating properly on Google’s end, we’ve automatically imported the missing data. If anything still looks off on your end, reach out to the support team for a closer look.

We’re currently investigating delays with automatic Google imports. Syncs are running slower than normal, but manual syncs are working as expected in the meantime. We’ll share updates as we learn more.

Google imports are back up and running. We’ll continue monitoring syncs to make sure everything stays on track.

This issue has been resolved and everything is running normally.