Is Appfigures down?

We’re investigating an issue causing Apple Ads spend to stop syncing for a small number of accounts. This is only impacting a handful of accounts. We’re looking into the cause now and will share another update as soon as we know more.

We've identified the root cause and are rolling out a fix now. As soon as it's live, we'll share another update and make sure everything is syncing as expected.

The fix is now live, and everything looks good so far. We'll keep monitoring for a bit longer to make sure everything continues running as expected.

We've been monitoring since the fix went out, and everything is running smoothly. All looks good, so we're considering this resolved!

Google Play subscription reports are currently delayed, with the latest available data from Google being August 9. The delay is on Google's side, and we're monitoring for new reports as they become available. We'll share an update here once Google resumes releasing subscription data.

There's nothing new from Google just yet. Subscription reports are still only available through August 9, and we're waiting for Google to release the following days. We're continuing to monitor and will update here as soon as new reports become available.

Google Play subscription reports are still delayed, with no new data available from Google after August 9. We're continuing to monitor for updated reports and will share another update here as soon as Google makes additional data available.

Google has now released partial subscription data through August 19. Active Subscriptions are available through August 19, while Activations and Cancellations are currently available through August 16. We'll continue monitoring for the remaining reports and share another update as Google releases them.

Google subscription data is back within its typical 2–5 day release schedule. Active Subscriptions are now available through August 23, with Activations and Cancellations available through August 22. We're closing out this incident for now. These delays have been happening more regularly on Google's side, so we'll continue monitoring and post a new status page update anytime reporting falls outside of the normal window.

Google Play download reports are currently delayed, with the latest available data from Google being June 30. This delay is on Google's side. Google reports now typically arrive with a 2–5 day delay. Since we're now outside of that normal window, we're actively monitoring for new data. We'll update you as soon as Google resumes releasing reports.

Google has now released reports through August 2, which we've already imported. Reports for August 3 were also recently released by Google, and we're currently importing that data. We'll continue monitoring for additional days as Google makes them available.

Google Play reports are now available through August 7, bringing reporting back within Google's normal availability window. We've imported the latest data for everyone. We'll continue monitoring Google Play reporting as usual.

We're aware of sporadic errors affecting some ASO reports and are already working on a fix. Everything should be back to normal within the next few minutes. We'll post another update here once it's all set.

We've been monitoring the update, and everything is looking good. ASO reports are back to normal.

We've identified the root cause of the usage sync delays affecting a small number of App Store Connect accounts. We're working on a fix now, though it will take a little time to roll out. We're aiming to have everything resolved next week and will reach out directly to the affected accounts once their usage data is syncing normally again.

Good news! We were able to get this resolved on Thursday of last week, much earlier than expected. We've been monitoring usage syncs throughout the weekend, and everything has continued to update normally. This incident has now been resolved.