Appfigures incident

Apple Ratings Delays

Notice Ongoing View vendor source →
Started
Feb 25, 2026, 11:32 PM UTC
Resolved
Ongoing
Duration
● 67d 1h
Detected by Pingoru
Feb 25, 2026, 11:32 PM UTC

Affected components

Ratings

Update timeline

  1. monitoring Feb 25, 2026, 11:32 PM UTC

    We’re monitoring an issue affecting Apple App Store ratings data in recent weeks. On some days, new rating counts do not update (sometimes for multiple days in a row). When Apple resumes publishing updates, the totals we receive may reflect two or three days combined, depending on how long the freeze lasted. Our systems are operating normally; this appears to be a delay/freezing from Apple's end. How this will look: 1. Daily new rating counts may appear missing on certain days 2. When updates resume, rating totals may “catch up” and look larger than usual We’re continuing to monitor and will share updates here.

  2. monitoring Mar 02, 2026, 10:48 PM UTC

    Between the 23rd and today, Apple App Store ratings have been updating daily on Apple’s end, and new rating counts are reflecting expected day-by-day changes. We will continue to monitor closely for any new delays or irregularities and will post an update here if anything changes.

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