Appfigures Outage History

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There were 8 Appfigures outages since February 10, 2026 totaling 860h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.appfigures.com

Notice April 1, 2026

Investigating Google Import Delays

Detected by Pingoru
Apr 01, 2026, 04:15 PM UTC
Resolved
Apr 02, 2026, 03:10 PM UTC
Duration
22h 54m
Affected: DownloadsRevenue
Timeline · 3 updates
  1. investigating Apr 01, 2026, 04:15 PM UTC

    We’re currently investigating delays with automatic Google imports. Syncs are running slower than normal, but manual syncs are working as expected in the meantime. We’ll share updates as we learn more.

  2. monitoring Apr 01, 2026, 07:03 PM UTC

    Google imports are back up and running. We’ll continue monitoring syncs to make sure everything stays on track.

  3. resolved Apr 02, 2026, 03:10 PM UTC

    This issue has been resolved and everything is running normally.

Read the full incident report →

Notice March 30, 2026

Issues Importing Steam Data

Detected by Pingoru
Mar 30, 2026, 02:32 PM UTC
Resolved
Apr 01, 2026, 01:26 PM UTC
Duration
1d 22h
Affected: Sales
Timeline · 4 updates
  1. investigating Mar 30, 2026, 02:32 PM UTC

    We’re currently investigating issues impacting the import of Steam data. We’ll share updates as we identify the root cause and work to restore syncs as quickly as possible.

  2. investigating Mar 30, 2026, 06:03 PM UTC

    We’re still investigating issues impacting the import of Steam data. We’ll share updates as we learn more.

  3. identified Mar 31, 2026, 12:13 PM UTC

    We implemented what we believed would resolve the Steam import issue, but it hasn’t fully worked as expected. We’re taking another look and will share updates as we learn more.

  4. resolved Apr 01, 2026, 01:26 PM UTC

    Steam imports are back up and running. We’ve been monitoring the latest fix over the past 24 hours and everything looks good. If anything still appears behind, feel free to reach out to support for a closer look.

Read the full incident report →

Notice March 30, 2026

App Intelligence Report Error

Detected by Pingoru
Mar 30, 2026, 02:30 PM UTC
Resolved
Mar 30, 2026, 05:37 PM UTC
Duration
3h 7m
Affected: App Intelligence
Timeline · 3 updates
  1. investigating Mar 30, 2026, 02:30 PM UTC

    We’re currently investigating errors affecting the App Intelligence report. The “Find Any App” search and app profile pages are working normally and are not impacted.

  2. monitoring Mar 30, 2026, 03:41 PM UTC

    Errors affecting the App Intelligence report have subsided, and we’re now monitoring things.

  3. resolved Mar 30, 2026, 05:37 PM UTC

    This issue has been resolved, and everything is operating normally.

Read the full incident report →

Notice March 27, 2026

Delays importing usage from App Store Connect

Detected by Pingoru
Mar 27, 2026, 03:07 PM UTC
Resolved
Mar 27, 2026, 09:22 PM UTC
Duration
6h 14m
Affected: Usage
Timeline · 3 updates
  1. identified Mar 27, 2026, 03:07 PM UTC

    We’ve identified a recent change from Apple that’s affecting usage syncs starting March 24. Right now, this means some App Store Connect data is missing for the last couple of days. We’re actively working on a fix so we can get everything flowing normally again.

  2. monitoring Mar 27, 2026, 05:02 PM UTC

    We’ve rolled out a workaround for the recent changes from Apple and have kicked off usage syncs to bring data back up to speed. You should start seeing your data catch up shortly as syncs complete. One note: Apple’s changes mean the opt-in rate metric isn’t currently available in the same way, so it won’t be reflected for now. We’re working on an additional workaround to restore this metric in the future.

  3. resolved Mar 27, 2026, 09:22 PM UTC

    Usage syncs are now running successfully again and data should be fully up to date. As mentioned earlier, the opt-in rate metric is still unavailable due to Apple’s changes. We’ll be working on bringing this back with a future update.

Read the full incident report →

Notice March 24, 2026

Google Play Download Delays

Detected by Pingoru
Mar 24, 2026, 04:48 PM UTC
Resolved
Apr 24, 2026, 09:24 PM UTC
Duration
31d 4h
Affected: Downloads
Timeline · 9 updates
  1. identified Mar 24, 2026, 04:48 PM UTC

    We’re seeing a delay in Google Play download data from March 20 onward. Updates are still coming through fine and are up to date through March 23. This is stemming from Google’s side, so we’re keeping an eye on it and waiting for the missing days to be released. We’ll update here as soon as things catch up.

  2. identified Mar 25, 2026, 04:55 PM UTC

    Google has now released download data through March 21. We’re still seeing a slight delay, which is unusual, so we’ll keep monitoring until things are fully caught up.

  3. monitoring Mar 27, 2026, 03:57 PM UTC

    Google has now been releasing download data one day at a time - the latest date with downloads is March 23rd. As a result, the data is a few days behind in Appfigures as well. Updates continue to be up to date. We’ve reached out to Google about this unusual delay and will share updates as we hear more.

  4. monitoring Mar 30, 2026, 03:40 PM UTC

    Download data from Google is now available through March 26, and we’ll keep pulling in new data as it’s released. Once we hear back from Google about the delay, we'll hopefully have more info on what to expect going forward. We’ll share updates as soon as we know more.

  5. monitoring Apr 06, 2026, 03:46 PM UTC

    Download data from Google is now available through April 4, and we’re continuing to pull in new data as it’s released. Google has confirmed they’re investigating the delay. We’ll share more as soon as we hear back.

  6. monitoring Apr 07, 2026, 01:58 PM UTC

    Download data from Google is now available through April 5, and we’re continuing to pull in new data as it’s released. We’re also seeing a new issue where Google’s monthly reports are missing download data from March 29–31. The dates are present and updates are included, but downloads are reported as zero across those days. As a result, downloads in Appfigures will also show as zero for that period. We’ll be reaching out to Google about the missing data, as it may be related to the ongoing dashboard delays. We’ll share updates as we learn more.

  7. monitoring Apr 10, 2026, 05:41 PM UTC

    Google has regenerated the March monthly reports. We’re kicking off a re-import for all accounts and will let you know once it’s complete and the data has been updated.

  8. monitoring Apr 13, 2026, 07:57 PM UTC

    We’ve re-imported the March monthly reports from Google, so data for March 29th - 31st should now be available for all accounts. If you’re still seeing missing downloads for those dates, please reach out to our support team, and we’ll take another look. Google has also mostly resolved the delay affecting recent days. At this point, data is typically about one day behind. Previously, “yesterday’s” data was available in the dashboard, but it's still missing in the Google dashboard. We’re working with Google to confirm whether that will return to normal, as well. We’ll share any updates as we hear more.

  9. resolved Apr 24, 2026, 09:24 PM UTC

    Over the past few weeks, Google’s daily download data has been noticeably delayed. Google has now confirmed that its dashboard will report download data with a two-day delay. This means that yesterday’s data will no longer be available from Google going forward. Revenue data for yesterday is not affected and will continue to be available as usual. This is a change on Google's side, so it affects all tools that rely on its reporting. We’ll be monitoring for any changes and are actively looking for more real-time reporting alternatives.

Read the full incident report →

Minor March 22, 2026

Errors with Keyword Ranks

Detected by Pingoru
Mar 22, 2026, 04:22 PM UTC
Resolved
Mar 23, 2026, 02:48 PM UTC
Duration
22h 26m
Affected: ASO
Timeline · 3 updates
  1. investigating Mar 22, 2026, 04:22 PM UTC

    We're investigating scattered issues of keyword rank reports not loading for some members

  2. monitoring Mar 23, 2026, 02:37 AM UTC

    We've found and fixed the issue so reports should be loading correctly now. We'll be watching the data flow for a bit to make sure everything's loading smoothly.

  3. resolved Mar 23, 2026, 02:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 4, 2026

ASO Data Delays

Detected by Pingoru
Mar 04, 2026, 04:08 PM UTC
Resolved
Mar 04, 2026, 09:48 PM UTC
Duration
5h 39m
Affected: ASO
Timeline · 3 updates
  1. identified Mar 04, 2026, 04:08 PM UTC

    We’re investigating some ASO-related hiccups. During this time, you may experience intermittent timeouts and delayed data refreshes.

  2. monitoring Mar 04, 2026, 07:43 PM UTC

    Things are looking much better, and ASO updates are catching up. Everything appears back to normal, but we’ll keep monitoring for a bit to make sure it stays that way.

  3. resolved Mar 04, 2026, 09:48 PM UTC

    Everything has returned to normal and ASO updates are fully caught up.

Read the full incident report →

Notice February 10, 2026

Competitor Paid Keywords report errors

Detected by Pingoru
Feb 10, 2026, 02:24 PM UTC
Resolved
Feb 10, 2026, 06:32 PM UTC
Duration
4h 7m
Timeline · 3 updates
  1. investigating Feb 10, 2026, 02:24 PM UTC

    We’re seeing errors in the Competitor Paid Keywords report. The team is investigating and will share updates here as we learn more.

  2. monitoring Feb 10, 2026, 02:40 PM UTC

    Things are settling down with the Competitor Paid Keywords report. Errors are subsiding, and we’re keeping an eye on it.

  3. resolved Feb 10, 2026, 06:32 PM UTC

    All clear - the Competitor Paid Keywords report is back to normal.

Read the full incident report →

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