Appfigures Outage History

Started Oct 27, 2026, 03:34 PM UTC· resolved Oct 27, 2026, 03:58 PM UTC

1. investigating Oct 27, 2026, 03:34 PM UTC

   We're investigating an issue causing errors in ASO reports, specifically Keyword Performance and Keyword Inspector. Our team is investigating the cause and working to restore both reports to normal. We'll share another update as soon as we have more information.

2. resolved Oct 27, 2026, 03:58 PM UTC

   The errors affecting Keyword Performance and Keyword Inspector have been resolved, and ASO reports are back to normal. Everything is working as expected again, so we're closing out this incident.

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Started Oct 23, 2026, 02:29 PM UTC· resolved Oct 23, 2026, 02:59 PM UTC

1. investigating Oct 23, 2026, 02:29 PM UTC

   We're investigating an issue causing errors across ASO and App Intelligence reports. The team is looking into the cause now and working to get everything back to normal. We'll share another update as soon as we have more information.

2. monitoring Oct 23, 2026, 02:30 PM UTC

   ASO and App Intelligence reports are returning to normal, with errors clearing up and reports loading successfully again. We're continuing to monitor things closely to make sure everything remains stable.

3. resolved Oct 23, 2026, 02:59 PM UTC

   The issue affecting ASO and App Intelligence reports has been resolved, and all reports are loading normally again. Everything is back to normal, so we're closing out this incident.

Read the full incident report →

Started Oct 19, 2026, 03:46 PM UTC· resolved Oct 19, 2026, 05:31 PM UTC

1. investigating Oct 19, 2026, 03:46 PM UTC

   We're investigating a network issue causing longer load times and intermittent errors across the Appfigures site and API. We're keeping a close eye on the situation and will share updates here as we have more information.

2. identified Oct 19, 2026, 03:48 PM UTC

   We've identified the root cause of the network issue and are working to restore normal performance across the site and API. We'll share another update as soon as we have more information.

3. monitoring Oct 19, 2026, 04:02 PM UTC

   Things are starting to return to normal, with loading times improving and errors subsiding across the Appfigures site and API. We're continuing to monitor things closely to make sure everything remains stable.

4. resolved Oct 19, 2026, 05:31 PM UTC

   The network issue has been fully resolved, and the Appfigures site and API are back to normal. Everything is running smoothly again, so we're closing out this incident.

Read the full incident report →

Started Oct 16, 2026, 02:59 AM UTC· resolved Oct 16, 2026, 06:39 PM UTC

1. investigating Oct 16, 2026, 02:59 AM UTC

   We're investigating a network issue that's causing increased latency and intermittent errors across the Appfigures site and API. Some members may experience slower response times or occasional errors while we work to resolve the issue. We'll share another update as soon as we know more.

2. identified Oct 16, 2026, 01:36 PM UTC

   We're continuing to work on resolving the network issue. In the meantime, some members may experience slower loading times across reports and the API. We'll share another update as soon as we have more information.

3. identified Oct 16, 2026, 02:26 PM UTC

   The network issue is ongoing, and work to resolve it is underway. Some members may continue to experience slower loading times across reports and the API. We're keeping a close eye on things and will share more as soon as we have an update.

4. monitoring Oct 16, 2026, 04:17 PM UTC

   Things are starting to stabilize, with slower loading times and errors becoming less frequent across reports and the API. Work to fully resolve the network issue is still ongoing, but we're seeing improvements. We'll continue to monitor things and share updates as we have them.

5. resolved Oct 16, 2026, 06:39 PM UTC

   The network issue has been resolved, and reports and the API are back to normal. Everything is running smoothly again, so we're closing out this incident.

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Started Oct 08, 2026, 06:03 PM UTC· resolved Oct 08, 2026, 09:27 PM UTC

1. investigating Oct 08, 2026, 06:03 PM UTC

   We’re seeing sporadic errors across the site. This isn’t impacting everyone, but some users and requests may run into errors intermittently. We’re investigating the root cause now and working to get everything back to normal as quickly as possible.

2. resolved Oct 08, 2026, 09:27 PM UTC

   The intermittent errors affecting the Appfigures site and API have been resolved, and everything is back to normal. We’ll continue to monitor things closely to make sure everything remains stable.

Read the full incident report →

Started Sep 27, 2026, 07:56 PM UTC· resolved Oct 02, 2026, 08:20 PM UTC

1. monitoring Sep 27, 2026, 07:56 PM UTC

   Google downloads are currently delayed, with the latest data available through September 20th in both the Google developer dashboard and monthly reports. This is outside Google’s usual 2–5 day reporting delay, so we’re tracking it here. Google’s release schedule for free app downloads has become less predictable over the last few months. We’ll continue to keep an eye

2. monitoring Sep 29, 2026, 01:49 PM UTC

   Google has released additional download reports, with data now available through September 23rd. This is still outside Google’s usual 2–5 day reporting schedule, so we’ll continue to keep an eye on the delay and import new reports as they’re made available.

3. resolved Oct 02, 2026, 08:20 PM UTC

   Google downloads are now available through September 29th, bringing reporting back within Google’s standard release window. We’ll close out this incident now that downloads are being released on their normal schedule again.

Read the full incident report →

Started Sep 08, 2026, 06:16 PM UTC· resolved Oct 15, 2026, 09:55 PM UTC

1. monitoring Sep 08, 2026, 06:16 PM UTC

   Google subscription data is delayed again, with the latest reports currently available through August 31st. We’re keeping an eye on Google for new reports and will automatically import September dates as they become available. We’ll share updates here as things start moving again.

2. monitoring Sep 09, 2026, 06:26 PM UTC

   Google subscription data is still delayed, with no new reports available after August 31st. We’re continuing to monitor for new reports and will automatically import them as soon as Google generates additional days.

3. monitoring Sep 11, 2026, 02:12 PM UTC

   Google has not released any new subscription reports yet, so data remains available through August 31st. We’re continuing to keep an eye on this and will import any new reports automatically as soon as they’re released.

4. monitoring Sep 13, 2026, 11:11 PM UTC

   Google has released a few additional subscription reports. Active Subscriptions are now available through September 2nd, while Activations and Cancellations remain delayed at August 29th. We’ll continue to monitor for new reports and automatically import them as Google makes them available.

5. monitoring Sep 15, 2026, 03:42 PM UTC

   Google has released a few more subscription reports. All Active Subscriptions are now available through September 4th, while Activations and Cancellations are available through September 1st. We’ll continue to monitor for new reports and automatically import them as Google makes them available.

6. monitoring Sep 17, 2026, 10:24 PM UTC

   Google has released additional subscription reports. All Active Subscriptions are now available through September 10th, with Activations and Cancellations available through September 8th. The delay is still longer than usual, so we’ll continue to share updates here until Google is back to its standard reporting schedule of about 2–5 days behind.

7. monitoring Sep 19, 2026, 03:30 PM UTC

   Google has released more subscription reports. Active Subscriptions are now available through September 15th, with Activations and Cancellations available through September 13th. The delay is getting closer to the usual reporting schedule, but we’ll continue to keep an eye on it for a few more days.

8. monitoring Sep 25, 2026, 09:57 PM UTC

   There’s been no change since our last update. Active Subscriptions are still available through September 15th, with no additional reports released by Google. The delay is now well beyond the normal reporting schedule, so we’re continuing to monitor closely and are waiting for Google to release the additional days. We’ll import them as soon as they become available.

9. monitoring Oct 06, 2026, 02:20 PM UTC

   Google’s monthly subscription reports haven't changed and remain delayed as of September 15th, even though the Google dashboard shows additional days of data. We’re looking into workarounds to address Google's continued delay and will share more information here as it becomes available.

10. monitoring Oct 08, 2026, 02:42 PM UTC

    Good news - Google has released several additional subscription reports. Active Subscriptions are now available through October 6th, with Activations and Cancellations available through October 3rd. Things are looking much closer to Google’s normal reporting schedule. Given the reporting challenges over the past month, we’ll continue to monitor release times here to make sure things stay on track.

11. monitoring Oct 12, 2026, 03:46 PM UTC

    Google's subscription reporting has been more consistent over the last few days. Active Subscriptions are now available through October 10th, with Activations and Cancellations available through October 8th. Google releases subscription data in two parts, with Active Subscriptions typically available about two days ahead of Activations and Cancellations, so this difference is expected. We'll continue to monitor release times for a few more days.

12. resolved Oct 15, 2026, 09:55 PM UTC

    Good news! After many weeks, Google's subscription reporting is back on track. Active Subscriptions are now available through October 13th, with Activations and Cancellations available through October 11th. Both are now within Google's normal reporting window, so we're closing out this incident. We'll continue to keep an eye on release times to make sure things stay on track.

Read the full incident report →

Started Aug 28, 2026, 02:17 PM UTC· resolved Sep 02, 2026, 01:48 PM UTC

1. investigating Aug 28, 2026, 02:17 PM UTC

   We’re investigating an issue causing Apple Ads spend to stop syncing for a small number of accounts. This is only impacting a handful of accounts. We’re looking into the cause now and will share another update as soon as we know more.

2. identified Aug 28, 2026, 07:04 PM UTC

   We've identified the root cause and are rolling out a fix now. As soon as it's live, we'll share another update and make sure everything is syncing as expected.

3. monitoring Aug 28, 2026, 07:27 PM UTC

   The fix is now live, and everything looks good so far. We'll keep monitoring for a bit longer to make sure everything continues running as expected.

4. resolved Sep 02, 2026, 01:48 PM UTC

   We've been monitoring since the fix went out, and everything is running smoothly. All looks good, so we're considering this resolved!

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Started Aug 17, 2026, 06:10 PM UTC· resolved Aug 25, 2026, 03:02 PM UTC

1. monitoring Aug 17, 2026, 06:10 PM UTC

   Google Play subscription reports are currently delayed, with the latest available data from Google being August 9. The delay is on Google's side, and we're monitoring for new reports as they become available. We'll share an update here once Google resumes releasing subscription data.

2. monitoring Aug 18, 2026, 01:10 PM UTC

   There's nothing new from Google just yet. Subscription reports are still only available through August 9, and we're waiting for Google to release the following days. We're continuing to monitor and will update here as soon as new reports become available.

3. monitoring Aug 20, 2026, 01:21 PM UTC

   Google Play subscription reports are still delayed, with no new data available from Google after August 9. We're continuing to monitor for updated reports and will share another update here as soon as Google makes additional data available.

4. monitoring Aug 21, 2026, 05:53 PM UTC

   Google has now released partial subscription data through August 19. Active Subscriptions are available through August 19, while Activations and Cancellations are currently available through August 16. We'll continue monitoring for the remaining reports and share another update as Google releases them.

5. resolved Aug 25, 2026, 03:02 PM UTC

   Google subscription data is back within its typical 2–5 day release schedule. Active Subscriptions are now available through August 23, with Activations and Cancellations available through August 22. We're closing out this incident for now. These delays have been happening more regularly on Google's side, so we'll continue monitoring and post a new status page update anytime reporting falls outside of the normal window.

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Started Aug 06, 2026, 02:44 PM UTC· resolved Aug 10, 2026, 02:24 PM UTC

1. monitoring Aug 06, 2026, 02:44 PM UTC

   Google Play download reports are currently delayed, with the latest available data from Google being June 30. This delay is on Google's side. Google reports now typically arrive with a 2–5 day delay. Since we're now outside of that normal window, we're actively monitoring for new data. We'll update you as soon as Google resumes releasing reports.

2. monitoring Aug 07, 2026, 04:07 PM UTC

   Google has now released reports through August 2, which we've already imported. Reports for August 3 were also recently released by Google, and we're currently importing that data. We'll continue monitoring for additional days as Google makes them available.

3. resolved Aug 10, 2026, 02:24 PM UTC

   Google Play reports are now available through August 7, bringing reporting back within Google's normal availability window. We've imported the latest data for everyone. We'll continue monitoring Google Play reporting as usual.

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Started Jul 10, 2026, 02:16 PM UTC· resolved Jul 10, 2026, 03:31 PM UTC

1. identified Jul 10, 2026, 02:16 PM UTC

   We're aware of sporadic errors affecting some ASO reports and are already working on a fix. Everything should be back to normal within the next few minutes. We'll post another update here once it's all set.

2. resolved Jul 10, 2026, 03:31 PM UTC

   We've been monitoring the update, and everything is looking good. ASO reports are back to normal.

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Started Jul 01, 2026, 07:55 PM UTC· resolved Jul 06, 2026, 11:45 AM UTC

1. identified Jul 01, 2026, 07:55 PM UTC

   We've identified the root cause of the usage sync delays affecting a small number of App Store Connect accounts. We're working on a fix now, though it will take a little time to roll out. We're aiming to have everything resolved next week and will reach out directly to the affected accounts once their usage data is syncing normally again.

2. resolved Jul 06, 2026, 11:45 AM UTC

   Good news! We were able to get this resolved on Thursday of last week, much earlier than expected. We've been monitoring usage syncs throughout the weekend, and everything has continued to update normally. This incident has now been resolved.

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Started Jun 29, 2026, 02:11 PM UTC· resolved Jun 29, 2026, 08:46 PM UTC

1. investigating Jun 29, 2026, 02:11 PM UTC

   We're investigating sporadic errors affecting parts of the Appfigures website and API. We're working to resolve them as quickly as possible and will share another update as soon as we know more.

2. monitoring Jun 29, 2026, 04:01 PM UTC

   The intermittent errors have cleared up, and things are looking much better. We'll continue monitoring for a little while longer to make sure everything remains stable.

3. resolved Jun 29, 2026, 08:46 PM UTC

   We've continued monitoring, and everything has been running smoothly.

Read the full incident report →

Started Jun 25, 2026, 03:15 PM UTC· resolved Jun 26, 2026, 02:20 PM UTC

1. investigating Jun 25, 2026, 03:15 PM UTC

   We're looking into an issue that popped up earlier today and is preventing a number of Google accounts from syncing. We're investigating the root cause now and will post another update as soon as we know more.

2. monitoring Jun 25, 2026, 07:01 PM UTC

   Google account syncs are back up and running as usual, and any accounts affected by today's issue should now be updating normally. We're monitoring as syncs catch up for the day.

3. resolved Jun 26, 2026, 02:20 PM UTC

   We've been monitoring things closely, and all Google accounts are now importing normally again. Keep in mind that Google has its own issue where downloads are not available after June 17th, and subscriptions are not available after June 14th. Hopefully that's resolved on Google's end soon and we're monitoring it in a separate status page incident.

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Started Jun 24, 2026, 10:51 AM UTC· resolved Jul 10, 2026, 03:33 PM UTC

1. identified Jun 24, 2026, 10:51 AM UTC

   Google's subscription reports are currently delayed, with no new data being released after June 14. We're monitoring the delay and have reached out to Google for more information. As soon as Google releases additional reporting days, we will automatically import the new data. We'll post another update when we learn more or see reporting resume.

2. monitoring Jun 26, 2026, 02:33 PM UTC

   There's still no new subscription report data from Google beyond June 14. We're continuing to monitor the delay, and as soon as Google releases the missing reports, we'll automatically import them for everyone.

3. monitoring Jul 06, 2026, 11:54 AM UTC

   Google has started releasing additional subscription data for June and July. All Active Subscriptions are now available through July 4, while additional metrics like Activations and Cancellations are currently available through July 2. We'll continue importing new data automatically as Google makes it available. The current delay is Google's standard 2-5 day delay for releasing data.

4. resolved Jul 10, 2026, 03:33 PM UTC

   Google appears to be back on its normal subscription reporting schedule. The latest available data is now July 8, which is in line with Google's typical 2–5 day reporting delay. We'll continue keeping an eye on things, but everything is looking back to normal.

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Started Jun 22, 2026, 10:13 PM UTC· resolved Jun 29, 2026, 02:07 PM UTC

1. investigating Jun 22, 2026, 10:13 PM UTC

   We're currently investigating delays with usage data syncing from App Store Connect. Usage data is delayed starting June 15. We're looking into the cause and will share another update once we have more information and syncs are caught up.

2. identified Jun 24, 2026, 03:20 PM UTC

   We've located the root cause of the issue and traced it to a recent change from Apple. We're now working on a workaround and will have usage data caught up as soon as possible. We'll share another update once syncs are back up to date.

3. monitoring Jun 26, 2026, 02:35 PM UTC

   Usage syncs are back up and running after we implemented a workaround earlier this week. We'll be keeping an eye on things throughout the rest of the day to make sure everything continues updating normally.

4. resolved Jun 29, 2026, 02:07 PM UTC

   We've continued monitoring usage syncs, and everything is updating normally

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Started Jun 22, 2026, 06:30 PM UTC· resolved Jul 22, 2026, 12:08 AM UTC

1. identified Jun 22, 2026, 06:30 PM UTC

   Download data from Google Play is currently stuck at July 17, though revenue data is still arriving normally and is available through yesterday. We're checking with Google to see what's causing the delay, but for now we're all waiting on Google to release more recent download data.

2. identified Jun 24, 2026, 05:18 PM UTC

   We're still waiting on Google to release updated downloads after the 17th. As soon as additional days are available, we'll import them automatically.

3. monitoring Jun 26, 2026, 02:28 PM UTC

   Google still hasn't released download reports beyond June 17, so there's no change to report just yet. We're hoping Google resolves the delay soon, and as soon as new reports become available, we'll automatically import them.

4. monitoring Jun 29, 2026, 09:31 PM UTC

   Google has now released download reports through June 25. However, June 24 is still missing, even though June 25 data is already available. We'll continue monitoring the delay, and as soon as Google generates the missing June 24 report, we will automatically import it as usual.

5. monitoring Jul 06, 2026, 12:00 PM UTC

   Google has released download reports through June 28. However, June 26 is also missing, joining the previously missing June 24 report. We'll continue monitoring the delay, and as soon as Google generates the missing reports, Appfigures will automatically import them as usual.

6. monitoring Jul 07, 2026, 03:50 PM UTC

   Google has now released download reports through July 2. However, July 1 has not been generated yet. At this point, June 24, June 26, and July 1 are still missing download data from Google. We'll continue monitoring the delay, and as soon as Google releases those reports, we will automatically import them.

7. monitoring Jul 08, 2026, 04:11 PM UTC

   Google has now released download data for June 24, so things are moving in the right direction. The remaining missing reports are June 26 and July 1. As soon as Google generates those dates, we'll automatically import them and update your data. The latest available download data from Google is currently July 2, and no additional reporting days have been released since then. We'll continue monitoring for new reports.

8. monitoring Jul 09, 2026, 02:39 PM UTC

   Google has confirmed the ongoing reporting issues and is actively working on a resolution. At the moment, download data for June 26 and July 3 is still missing. The latest available download data is July 4, so once Google generates the missing reports, we'll automatically import them and update your data.

9. monitoring Jul 13, 2026, 01:48 PM UTC

   Google is mostly back on track with its usual reporting schedule of 2–5 days behind. The only remaining missing download report is June 26. We're waiting for Google to generate that day's report, and as soon as it's available, we'll automatically re-import it for everyone.

10. monitoring Jul 15, 2026, 04:00 PM UTC

    Google has now generated the missing June 26 download report, and we're kicking off a re-import so everyone receives the updated data. Download reports are also now available through July 11, putting reporting back on Google's usual schedule.

11. monitoring Jul 17, 2026, 06:54 PM UTC

    Google has now released the missing June 26 download report, and we've re-imported it for everyone. Download data is also now available through July 12, bringing reporting closer to Google's normal schedule. If you notice any missing download data between June 15 and July 12, please reach out to our support team and we'll take a closer look.

12. resolved Jul 22, 2026, 12:08 AM UTC

    Everything with Google continues to look normal, and download data is now available through July 17, in line with Google's usual reporting schedule. After about a month of delayed and missing reports, Google is now back to releasing download reports consistently. We're happy to have everything back up to speed, so we'll be closing out this incident.

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Started Jun 18, 2026, 12:56 AM UTC· resolved Jun 19, 2026, 12:41 PM UTC

1. identified Jun 18, 2026, 12:56 AM UTC

   We're updating our Google Ads integration to support Google's latest API version. While we're making the switch, some accounts may see delayed syncs or slower-than-usual updates. We're actively working through the migration and expect everything to be back to normal soon.

2. resolved Jun 19, 2026, 12:41 PM UTC

   Our update to Google's latest Ads API version is now complete, and Google Ads syncs are back up and running normally. We've been monitoring the migration for the past 24 hours and everything is looking good.

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Started Jun 11, 2026, 07:38 PM UTC· resolved Jun 22, 2026, 06:22 PM UTC

1. identified Jun 11, 2026, 07:38 PM UTC

   Apple is experiencing issues on its end right now, which are affecting the refresh of App Store Connect accounts and making it difficult to link new ones when using 2FA. Linking with an app-specific password should do the trick. An app-specific password is the method we recommend anyway, so that's the way to go. We'll monitor in the meantime and close this out once Apple resolves the issue.

2. identified Jun 17, 2026, 08:42 PM UTC

   We're in the process of reaching out to Apple. In the meantime, we've implemented a workaround that should keep most accounts updating normally. Another reminder: our recommendation for new and existing Apple account connections, using an app-specific password, is the preferred method. It's more reliable, avoids the current issue entirely, and is the setup we'd recommend going forward. We'll post another update as soon as we hear back from Apple.

3. resolved Jun 22, 2026, 06:22 PM UTC

   Good news: Apple quietly fixed the issue that was affecting some account links and 2FA refreshes. Any accounts that were previously impacted should now be working normally again. We continue to recommend app-specific passwords when linking Apple accounts.

Read the full incident report →

Started Jun 04, 2026, 02:36 PM UTC· resolved Jun 05, 2026, 08:51 PM UTC

1. investigating Jun 04, 2026, 02:36 PM UTC

   We're currently investigating App Store Connect sync issues affecting a small number of accounts. We're still working to understand what's causing the issue, but we're actively investigating. We'll share more details here as soon as we know more.

2. investigating Jun 04, 2026, 04:40 PM UTC

   We're still actively investigating the App Store Connect sync issues affecting a handful of accounts. For affected accounts, you may see an "invalid credentials" message during sync attempts. We'll post another update as soon as we have more information.

3. identified Jun 04, 2026, 09:05 PM UTC

   We've identified the root cause of the App Store Connect sync issues and are rolling out a fix for affected accounts now. Once the fix is live, we'll trigger a sync for those accounts. We'll share another update once that's running.

4. monitoring Jun 04, 2026, 09:32 PM UTC

   The update has been deployed and we're now syncing data and monitoring results. If you were impacted by this issue, you should begin seeing data update as syncs complete. We'll continue to monitor and share a final update once we've confirmed everything is operating normally.

5. resolved Jun 05, 2026, 08:51 PM UTC

   We've been closely monitoring Apple syncs since deploying the fix, and everything is now operating as expected. If you're still experiencing any lingering issues, reach out to our support team and we'll be happy to take a closer look.

Read the full incident report →

Started May 27, 2026, 02:03 PM UTC· resolved May 29, 2026, 12:04 AM UTC

1. investigating May 27, 2026, 02:03 PM UTC

   We're currently investigating sync issues affecting most AdMob accounts. We're actively working to identify the root cause, and we'll share updates here as soon as we have more information.

2. identified May 27, 2026, 06:14 PM UTC

   We’re still investigating sync issues affecting most AdMob accounts. We’ll keep you posted as soon as we have more to share.

3. investigating May 28, 2026, 02:29 PM UTC

   We’re still investigating issues with AdMob syncs. If you run a manual sync, you might see a message saying your credentials need to be updated - even if they haven’t changed. That’s part of the issue we’re looking into, so there’s nothing you need to do on your side right now. We'll hopefully have more info to share today.

4. identified May 28, 2026, 05:56 PM UTC

   We’re currently rolling out a fix to get AdMob syncs back up and running. We’ll share another update as soon as it’s fully live.

5. monitoring May 28, 2026, 06:08 PM UTC

   AdMob syncs are running again, and data is importing normally. We’ll resolve this incident once the remaining syncs finish catching up.

6. resolved May 29, 2026, 12:04 AM UTC

   AdMob syncs are running normally again, and everyone should now have up-to-date data. Syncs will continue running successfully going forward, and no action is needed on your end. If you're still seeing anything that looks delayed, reach out to the support team for a closer look.

Read the full incident report →

Started May 11, 2026, 10:11 PM UTC· resolved May 14, 2026, 09:10 PM UTC

1. monitoring May 11, 2026, 10:11 PM UTC

   Google downloads for May 7th are currently missing in the Google Play Developer Console, even though downloads from May 8th and later are already available. We’ve reached out to Google about the missing data and are waiting to hear back with more information about the delay. As soon as the data is released on Google’s end, we’ll automatically pull it into Appfigures and share another update here.

2. monitoring May 12, 2026, 03:34 PM UTC

   Google has now released downloads for May 7th in the Google Play Developer Console. The missing data is now being picked up automatically through our usual daily syncs and will continue importing normally.

3. monitoring May 14, 2026, 02:05 PM UTC

   Downloads for May 7th have been automatically imported for all. If you are still missing downloads for the day, reach out to the support team for a closer look.

4. resolved May 14, 2026, 09:10 PM UTC

   This incident has been resolved.

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Started May 06, 2026, 10:41 PM UTC· resolved May 07, 2026, 03:15 PM UTC

1. identified May 06, 2026, 10:41 PM UTC

   Google downloads for May 3rd are currently missing in the Google Play Developer Console, even though downloads for May 4th have already been released. We’ve reached out to Google about the missing data and are waiting to hear back with more information about the delay. As soon as the data is released on Google’s end, we’ll automatically pull it into Appfigures. We’ll share another update here once we hear back from Google.

2. resolved May 07, 2026, 03:15 PM UTC

   Google has resolved the issue impacting downloads in the Google Play Developer Console. Now that downloads for the 3rd are generating properly on Google’s end, we’ve automatically imported the missing data. If anything still looks off on your end, reach out to the support team for a closer look.

Read the full incident report →

Started Apr 01, 2026, 04:15 PM UTC· resolved Apr 02, 2026, 03:10 PM UTC

1. investigating Apr 01, 2026, 04:15 PM UTC

   We’re currently investigating delays with automatic Google imports. Syncs are running slower than normal, but manual syncs are working as expected in the meantime. We’ll share updates as we learn more.

2. monitoring Apr 01, 2026, 07:03 PM UTC

   Google imports are back up and running. We’ll continue monitoring syncs to make sure everything stays on track.

3. resolved Apr 02, 2026, 03:10 PM UTC

   This issue has been resolved and everything is running normally.

Read the full incident report →

Started Mar 30, 2026, 02:32 PM UTC· resolved Apr 01, 2026, 01:26 PM UTC

1. investigating Mar 30, 2026, 02:32 PM UTC

   We’re currently investigating issues impacting the import of Steam data. We’ll share updates as we identify the root cause and work to restore syncs as quickly as possible.

2. investigating Mar 30, 2026, 06:03 PM UTC

   We’re still investigating issues impacting the import of Steam data. We’ll share updates as we learn more.

3. identified Mar 31, 2026, 12:13 PM UTC

   We implemented what we believed would resolve the Steam import issue, but it hasn’t fully worked as expected. We’re taking another look and will share updates as we learn more.

4. resolved Apr 01, 2026, 01:26 PM UTC

   Steam imports are back up and running. We’ve been monitoring the latest fix over the past 24 hours and everything looks good. If anything still appears behind, feel free to reach out to support for a closer look.

Read the full incident report →