Appfigures Outage History

Google imports are back up and running. We’ll continue monitoring syncs to make sure everything stays on track.

Errors affecting the App Intelligence report have subsided, and we’re now monitoring things.

We’ve rolled out a workaround for the recent changes from Apple and have kicked off usage syncs to bring data back up to speed. You should start seeing your data catch up shortly as syncs complete. One note: Apple’s changes mean the opt-in rate metric isn’t currently available in the same way, so it won’t be reflected for now. We’re working on an additional workaround to restore this metric in the future.

Google has now been releasing download data one day at a time - the latest date with downloads is March 23rd. As a result, the data is a few days behind in Appfigures as well. Updates continue to be up to date. We’ve reached out to Google about this unusual delay and will share updates as we hear more.

Download data from Google is now available through March 26, and we’ll keep pulling in new data as it’s released. Once we hear back from Google about the delay, we'll hopefully have more info on what to expect going forward. We’ll share updates as soon as we know more.

Download data from Google is now available through April 4, and we’re continuing to pull in new data as it’s released. Google has confirmed they’re investigating the delay. We’ll share more as soon as we hear back.

Download data from Google is now available through April 5, and we’re continuing to pull in new data as it’s released. We’re also seeing a new issue where Google’s monthly reports are missing download data from March 29–31. The dates are present and updates are included, but downloads are reported as zero across those days. As a result, downloads in Appfigures will also show as zero for that period. We’ll be reaching out to Google about the missing data, as it may be related to the ongoing dashboard delays. We’ll share updates as we learn more.

Google has regenerated the March monthly reports. We’re kicking off a re-import for all accounts and will let you know once it’s complete and the data has been updated.

We’ve re-imported the March monthly reports from Google, so data for March 29th - 31st should now be available for all accounts. If you’re still seeing missing downloads for those dates, please reach out to our support team, and we’ll take another look. Google has also mostly resolved the delay affecting recent days. At this point, data is typically about one day behind. Previously, “yesterday’s” data was available in the dashboard, but it's still missing in the Google dashboard. We’re working with Google to confirm whether that will return to normal, as well. We’ll share any updates as we hear more.

We've found and fixed the issue so reports should be loading correctly now. We'll be watching the data flow for a bit to make sure everything's loading smoothly.

Things are looking much better, and ASO updates are catching up. Everything appears back to normal, but we’ll keep monitoring for a bit to make sure it stays that way.

Things are settling down with the Competitor Paid Keywords report. Errors are subsiding, and we’re keeping an eye on it.