AppDirect Europe incident

Impacted Marketplaces and Services because of Cloudflare

Major Resolved View vendor source →

AppDirect Europe experienced a major incident on November 18, 2025 affecting Platform (Status Page) (Platform), lasting 4h 54m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:10 PM UTC
Resolved
Nov 18, 2025, 05:04 PM UTC
Duration
4h 54m
Detected by Pingoru
Nov 18, 2025, 12:10 PM UTC

Affected components

Platform (Status Page) (Platform)

Update timeline

  1. investigating Nov 18, 2025, 12:10 PM UTC

    Our Marketplaces and Platform services are currently experiencing a major degradation or outage because of Cloudflare Global Network Outage https://www.cloudflarestatus.com/ . During this time, users will be unable to access Marketplace. Our teams...

  2. resolved Nov 18, 2025, 05:04 PM UTC

    Good news! We can confirm that the Cloudflare outage occurring on our EU cluster has now been resolved. Our Marketplaces and services are now operating at their intended state and there are no known issues affecting the performance or end user experience at the moment.