Resolved after 19 minutes, affecting Javascript SDK (US), on October 30, 2026.
All systems are showing stable metrics. Incident is over. During the incident, response time to SDK sent messages increased by 200% causing delays for content delivery.
Affected components
Javascript SDK (US)
Update timeline
- identified Oct 30, 2026, 02:00 PM UTC
We detected an issue causing degraded Appcues SDK performance. A fix is rolling out.
- monitoring Oct 30, 2026, 02:13 PM UTC
The fix is rolled out and operations are showing normal. We will continue to monitor recovery.
- resolved Oct 30, 2026, 02:20 PM UTC
All systems are showing stable metrics. Incident is over. During the incident, response time to SDK sent messages increased by 200% causing delays for content delivery.
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