Apollo.io experienced a minor incident on August 3, 2026 affecting Apollo Main Site (Background Jobs Latency), lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Apollo Main Site (Background Jobs Latency)
Update timeline
- investigating Aug 03, 2026, 04:38 PM UTC
We’ve received reports that some customers are experiencing delays processing CSV uploads. Uploads are being accepted and no files are lost, but results may take longer than usual to appear while we work through the backlog. We’re investigating and will provide updates as we learn more.
- resolved Aug 03, 2026, 05:54 PM UTC
A mitigation has been rolled out and processing times have recovered. Recent updates are appearing normally and the earlier backlog is catching up. We are continuing to monitor.