Apollo.io Outage History
Apollo.io is up right nowPingoru has recorded 38 incidents for Apollo.io: 38 in the last 12 months and 9 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 7 of 720 (1%) |
| May 2026 | 7 | 9 of 744 (1%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 5 | 1 of 744 (0%) |
| August 2026 | 6 | 2 of 744 (0%) |
| September 2026 | 2 | 1 of 720 (0%) |
| October 2026 | 2 | 1 of 744 (0%) |
| November 2026 | 0 | 0 of 82 (0%) |
Incidents, newest first
Minor October 19, 2026 We’ve identified an issue causing performance degradation. The issue has been partially mitigated, and we’re continuing to investigate and work toward a full resolution. 52m Apollo Main Site (app.apollo.io), Apollo Main Site (Background Jobs Latency)
Started Oct 19, 2026, 03:32 PM UTC· resolved Oct 19, 2026, 04:24 PM UTC
- investigating Oct 19, 2026, 03:32 PM UTC
Some users may experience errors or slow results when running searches in Apollo, including Find People and Find Companies. Affected requests may return a "Temporary server error" message. Our engineering team is actively investigating and working to restore full performance. We will post an update within 30 minutes.
- investigating Oct 19, 2026, 03:55 PM UTC
A root cause has been identified and fixes are being deployed. We will update again when the issue is fully resolved.
- resolved Oct 19, 2026, 04:24 PM UTC
Performance has recovered, we are continuing to monitor and deploy fixes to prevent this issue from reoccurring.
Major October 7, 2026 Dialer Partial Outage 8m Apollo Main Site (app.apollo.io)
Started Oct 07, 2026, 06:24 PM UTC· resolved Oct 07, 2026, 06:32 PM UTC
- investigating Oct 07, 2026, 06:24 PM UTC
We are seeing a partial outage in Dialer on an older UX. A workaround exists by refreshing the page. Fixes will be deployed shortly.
- resolved Oct 07, 2026, 06:32 PM UTC
This is now resolved.
Minor September 16, 2026 Salesforce Service Disruption – Apollo Main Site (app.apollo.io)
Started Sep 16, 2026, 11:00 AM UTC· resolved Sep 16, 2026, 11:00 AM UTC
- resolved Sep 16, 2026, 11:00 AM UTC
Salesforce instances are currently has service disruption. This may impact Salesforce-related functionality and integrations. We’re monitoring the situation and will provide another update once the instances are back online.
Minor September 1, 2026 Monitoring: Potential Impac... 52m Apollo Main Site (app.apollo.io)
Started Sep 01, 2026, 04:23 PM UTC· resolved Sep 01, 2026, 05:15 PM UTC
No vendor updates were posted for this incident.
Minor August 7, 2026 Mobile Number Fulfillment Latency recovered –
Started Aug 07, 2026, 12:33 PM UTC· resolved Aug 07, 2026, 12:33 PM UTC
No vendor updates were posted for this incident.
Minor August 7, 2026 Investigating — Slow performance across Apollo 18m Apollo Main Site (app.apollo.io)
Started Aug 07, 2026, 12:33 PM UTC· resolved Aug 07, 2026, 12:51 PM UTC
- investigating Aug 07, 2026, 12:33 PM UTC
We're seeing slower than normal load times across the app and are actively investigating. You may notice pages taking longer to load or searches responding slowly. No data is affected.
- investigating Aug 07, 2026, 12:47 PM UTC
Services are back up, but performance is still degraded while we work on a full recovery. You may continue to see slower load times in the meantime. We're actively working to bring everything back to normal and will post another update shortly.
- resolved Aug 07, 2026, 12:51 PM UTC
Resolved - Slow performance across Apollo This incident has been resolved. All services are fully restored and performance is back to normal. The slowdown was caused by an issue with our CDN provider, which has since been resolved. We apologize for any disruption and thank you for your patience.
Minor August 7, 2026 Payment Gateway recovered –
Started Aug 07, 2026, 12:23 PM UTC· resolved Aug 07, 2026, 12:23 PM UTC
No vendor updates were posted for this incident.
Minor August 7, 2026 Background Jobs Latency recovered –
Started Aug 07, 2026, 07:15 AM UTC· resolved Aug 07, 2026, 07:15 AM UTC
No vendor updates were posted for this incident.
Minor August 7, 2026 Background Jobs Latency recovered –
Started Aug 07, 2026, 03:17 AM UTC· resolved Aug 07, 2026, 03:17 AM UTC
No vendor updates were posted for this incident.
Minor August 3, 2026 Processing Delays 1h 16m Apollo Main Site (Background Jobs Latency)
Started Aug 03, 2026, 04:38 PM UTC· resolved Aug 03, 2026, 05:54 PM UTC
- investigating Aug 03, 2026, 04:38 PM UTC
We’ve received reports that some customers are experiencing delays processing CSV uploads. Uploads are being accepted and no files are lost, but results may take longer than usual to appear while we work through the backlog. We’re investigating and will provide updates as we learn more.
- resolved Aug 03, 2026, 05:54 PM UTC
A mitigation has been rolled out and processing times have recovered. Recent updates are appearing normally and the earlier backlog is catching up. We are continuing to monitor.
Minor July 12, 2026 Background Jobs Latency recovered –
Started Jul 12, 2026, 05:14 PM UTC· resolved Jul 12, 2026, 05:14 PM UTC
No vendor updates were posted for this incident.
Minor July 7, 2026 Background Jobs Latency recovered –
Started Jul 07, 2026, 07:52 PM UTC· resolved Jul 07, 2026, 07:52 PM UTC
No vendor updates were posted for this incident.
Minor July 7, 2026 Processing Delays 44m Apollo Main Site (Background Jobs Latency)
Started Jul 07, 2026, 07:45 PM UTC· resolved Jul 07, 2026, 08:29 PM UTC
- investigating Jul 07, 2026, 07:45 PM UTC
We've received reports that some customers are experiencing delays processing recent updates. CSV uploads, contacts added to lists or sequences, and recent activity such as emails, tasks, and calls may be slow to appear in search and analytics. We're investigating and will provide updates as we learn more.
- resolved Jul 07, 2026, 08:29 PM UTC
A mitigation has been rolled out and processing times are recovering. Recent updates are appearing normally and the earlier backlog is catching up. We are continuing to monitor.
Minor July 7, 2026 Background Jobs Latency recovered –
Started Jul 07, 2026, 04:47 PM UTC· resolved Jul 07, 2026, 04:47 PM UTC
No vendor updates were posted for this incident.
Minor July 7, 2026 Background Jobs Latency recovered –
Started Jul 07, 2026, 03:51 PM UTC· resolved Jul 07, 2026, 03:51 PM UTC
No vendor updates were posted for this incident.
Minor May 12, 2026 Background Jobs Latency recovered –
Started May 12, 2026, 06:23 PM UTC· resolved May 12, 2026, 06:23 PM UTC
No vendor updates were posted for this incident.
Minor May 12, 2026 Search and queue degradation 4h 15m Apollo Main Site (app.apollo.io), Apollo Main Site (Background Jobs Latency), Apollo Main Site (Mobile Number Fulfillment Latency), Apollo Main Site (Email Sending Latency) and 1 more
Started May 12, 2026, 03:10 PM UTC· resolved May 12, 2026, 07:25 PM UTC
- investigating May 12, 2026, 03:10 PM UTC
Our queue infrastructure is degraded. Data changes may take longer time to propagate, and sequences take longer time to run.
- investigating May 12, 2026, 06:30 PM UTC
We have stabilized the cluster and queues are catching up. Latency is starting to stabilize.
- resolved May 12, 2026, 07:25 PM UTC
The issue has been resolved and all products should be operating normally.
Minor May 6, 2026 Degraded Performance on Apollo 16m Apollo Main Site (app.apollo.io)
Started May 06, 2026, 07:43 PM UTC· resolved May 06, 2026, 07:59 PM UTC
- investigating May 06, 2026, 07:43 PM UTC
We are currently investigating reports of degraded performance. Our engineering team is actively looking into the issue to identify the root cause.
- resolved May 06, 2026, 07:59 PM UTC
The issue has been resolved
Minor May 6, 2026 Apollo Web App Degraded Performance 1h 25m Apollo Main Site (app.apollo.io)
Started May 06, 2026, 01:10 PM UTC· resolved May 06, 2026, 02:35 PM UTC
- investigating May 06, 2026, 01:10 PM UTC
We are currently investigating degraded performance in the Apollo web app. We will provide updates as more information becomes available
- resolved May 06, 2026, 02:35 PM UTC
The issue is now resolved. Our engineering team continues to monitor all services.
Minor May 5, 2026 Degraded Performance 1h 22m Apollo Main Site (app.apollo.io)
Started May 05, 2026, 02:34 PM UTC· resolved May 05, 2026, 03:56 PM UTC
- investigating May 05, 2026, 02:34 PM UTC
We are currently investigating reports of degraded performance affecting some users, including slower page load times across the Apollo platform. Our engineering team is actively looking into the issue to identify the root cause.
- investigating May 05, 2026, 03:29 PM UTC
We've identified a mitigation, rolled it out, and are seeing improvements. The team is continuing to monitor.
- resolved May 05, 2026, 03:56 PM UTC
The issue is now resolved
Minor May 5, 2026 Email enrichment requests are currently experiencing delays 1h 30m Apollo Main Site (Email Request Fulfillment Latency)
Started May 05, 2026, 07:20 AM UTC· resolved May 05, 2026, 08:50 AM UTC
- investigating May 05, 2026, 07:20 AM UTC
We're currently experiencing degraded performance with email enrichment requests. Some users may notice delays in email-finding results and longer processing times for background jobs. Other Apollo functionality remains unaffected. Our engineering team has identified the issue and is actively working on a resolution. Affected jobs will automatically retry and complete once service is restored, no action is required from users.
- resolved May 05, 2026, 08:50 AM UTC
Earlier degraded performance with email enrichment was caused by unscheduled maintenance from an upstream vendor, which has since been resolved. Email enrichment requests are now processing normally, and any jobs that failed during the window will be automatically retried and completed.
Minor May 5, 2026 Email enrichment requests a... 34m Apollo Main Site (Email Request Fulfillment Latency)
Started May 05, 2026, 07:20 AM UTC· resolved May 05, 2026, 07:54 AM UTC
No vendor updates were posted for this incident.
Minor April 17, 2026 Degraded performance for Mixed Enrichment API 5h 17m Apollo Main Site (app.apollo.io), Apollo Main Site (Background Jobs Latency), Apollo Main Site (Mobile Number Fulfillment Latency), Apollo Main Site (Payment Gateway) and 3 more
Started Apr 17, 2026, 01:06 PM UTC· resolved Apr 17, 2026, 06:23 PM UTC
- investigating Apr 17, 2026, 01:06 PM UTC
We’ve identified an issue affecting the Mixed Enrichment API. A small subset of users may experience delayed enrichments at this time. Our team is actively working on a fix and we’ll share another update as soon as we have more information.
- investigating Apr 17, 2026, 02:59 PM UTC
We’ve implemented a fix for the issue affecting the Mixed Enrichment API and are currently rolling it out to production. A small subset of users may continue to experience delayed enrichments while the rollout is in progress. Once the deployment is complete, we’ll monitor the service closely to confirm the issue is fully resolved.
- resolved Apr 17, 2026, 06:23 PM UTC
This is mitigated now
Minor April 15, 2026 Apollo Web App Degraded Performance 2h 10m Apollo Main Site (app.apollo.io), Apollo Main Site (Payment Gateway), Apollo Main Site (www.apollo.io)
Started Apr 15, 2026, 03:09 PM UTC· resolved Apr 15, 2026, 05:19 PM UTC
- investigating Apr 15, 2026, 03:09 PM UTC
We are currently investigating degraded performance in the Apollo web app. Some users may be experiencing loading issues. We will provide updates as more information becomes available.
- investigating Apr 15, 2026, 03:31 PM UTC
We implemented a mitigation and the Apollo web app is now operating normally. Performance and availability metrics have remained healthy for the past 15 minutes, and we are continuing to monitor closely.
- investigating Apr 15, 2026, 03:43 PM UTC
The Apollo web app has largely recovered, but we are still observing region-specific degradation affecting a subset of users. Our team is actively investigating the impacted regions and monitoring performance closely.
- investigating Apr 15, 2026, 04:15 PM UTC
Performance continues to improve and we monitor closely. Site should be available across all regions now.
- resolved Apr 15, 2026, 05:19 PM UTC
Site is fully restored.
Minor April 15, 2026 Mobile Number Fulfillment Latency recovered –
Started Apr 15, 2026, 03:07 PM UTC· resolved Apr 15, 2026, 03:07 PM UTC
No vendor updates were posted for this incident.