Apollo.io had 18 outages in the last 2 years totaling 28h 10m of downtime — averaging 0.7 incidents per month.
There were 18 Apollo.io outages since January 13, 2026 totaling 28h 10m of downtime. Each is summarised below — incident details, duration, and resolution information.
Salesforce instances are currently has service disruption. This may impact Salesforce-related functionality and integrations. We’re monitoring the situation and will provide another update once the instances are back online.
We’re aware of an ongoing service disruption affecting one of our vendors. Our engineering teams are actively monitoring our systems and assessing any potential downstream impact. We’ll provide additional updates if we observe any customer-facing issues.
Mobile Number Fulfillment Latency went down
We're seeing slower than normal load times across the app and are actively investigating. You may notice pages taking longer to load or searches responding slowly. No data is affected.
Resolved - Slow performance across Apollo This incident has been resolved. All services are fully restored and performance is back to normal. The slowdown was caused by an issue with our CDN provider, which has since been resolved. We apologize for any disruption and thank you for your patience.
Payment Gateway went down
Background Jobs Latency went down
We’ve received reports that some customers are experiencing delays processing CSV uploads. Uploads are being accepted and no files are lost, but results may take longer than usual to appear while we work through the backlog. We’re investigating and will provide updates as we learn more.
A mitigation has been rolled out and processing times have recovered. Recent updates are appearing normally and the earlier backlog is catching up. We are continuing to monitor.
Our queue infrastructure is degraded. Data changes may take longer time to propagate, and sequences take longer time to run.
The issue has been resolved and all products should be operating normally.
We are currently investigating reports of degraded performance. Our engineering team is actively looking into the issue to identify the root cause.
The issue has been resolved
We are currently investigating degraded performance in the Apollo web app. We will provide updates as more information becomes available
We are currently investigating degraded performance in the Apollo web app. We will provide updates as more information becomes available
The issue is now resolved. Our engineering team continues to monitor all services.
We are currently investigating reports of degraded performance affecting some users, including slower page load times across the Apollo platform. Our engineering team is actively looking into the issue to identify the root cause.
We've identified a mitigation, rolled it out, and are seeing improvements. The team is continuing to monitor.
The issue is now resolved
We're currently experiencing degraded performance with email enrichment requests. Some users may notice delays in email-finding results. Other Apollo functionality remains unaffected. Our engineering team has identified the issue and is actively working on a resolution. Affected jobs will automatically retry and complete once service is restored — no action is required from users.
We’ve identified an issue affecting the Mixed Enrichment API. A small subset of users may experience delayed enrichments at this time. Our team is actively working on a fix and we’ll share another update as soon as we have more information.
This is mitigated now
We are observing degradation related to email functionality. Customers will be impacted due to high latency on functionality related to Email
Status: Resolved We identified and mitigated a database infrastructure issue that impacted some email-related Apollo features. Service has been restored, and latency has returned to normal levels. Customers may have experienced delays or degraded performance in affected email-related workflows during the incident window. We will continue to monitor the system closely.
We are investigating issues with our password-reset flow
We have identified and resolved the issue with our password-reset flow.
app.apollo.io recovered
Email Sending Latency recovered
We are investigating an issue with increased latency for emails on Apollo.
The issue has been mitigated.