Background Jobs Latency recovered
Timeline · 1 update
- investigating May 12, 2026, 03:38 PM UTC
Background Jobs Latency went down
Apollo.io Outage History
Apollo.io is up right nowApollo.io had 14 outages in the last 2 years totaling 25h 44m of downtime — averaging 0.6 incidents per month.
There were 14 Apollo.io outages since January 13, 2026 totaling 25h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.
Search and queue degradation
Affected: Apollo Main Site (app.apollo.io)Apollo Main Site (Background Jobs Latency)Apollo Main Site (Email Sending Latency)Apollo Main Site (Email Request Fulfillment Latency)Apollo Main Site (Mobile Number Fulfillment Latency)
Timeline · 2 updates
- investigating May 12, 2026, 03:10 PM UTC
Our queue infrastructure is degraded. Data changes may take longer time to propagate, and sequences take longer time to run.
- resolved May 12, 2026, 07:25 PM UTC
The issue has been resolved and all products should be operating normally.
Degraded Performance on Apollo
Affected: Apollo Main Site (app.apollo.io)
Timeline · 2 updates
- investigating May 06, 2026, 07:43 PM UTC
We are currently investigating reports of degraded performance. Our engineering team is actively looking into the issue to identify the root cause.
- resolved May 06, 2026, 07:59 PM UTC
The issue has been resolved
Apollo Web App Degraded Per...
Affected: Apollo Main Site (app.apollo.io)
Timeline · 3 updates
- investigating May 06, 2026, 01:10 PM UTC
We are currently investigating degraded performance in the Apollo web app. We will provide updates as more information becomes available
- investigating May 06, 2026, 02:41 PM UTC
We are currently investigating degraded performance in the Apollo web app. We will provide updates as more information becomes available
- resolved May 06, 2026, 03:10 PM UTC
The issue is now resolved. Our engineering team continues to monitor all services.
Degraded Performance
Affected: Apollo Main Site (app.apollo.io)
Timeline · 3 updates
- investigating May 05, 2026, 02:34 PM UTC
We are currently investigating reports of degraded performance affecting some users, including slower page load times across the Apollo platform. Our engineering team is actively looking into the issue to identify the root cause.
- resolved May 05, 2026, 03:29 PM UTC
We've identified a mitigation, rolled it out, and are seeing improvements. The team is continuing to monitor.
- resolved May 05, 2026, 03:56 PM UTC
The issue is now resolved
Email enrichment requests a...
Affected: Apollo Main Site (Email Request Fulfillment Latency)
Timeline · 1 update
- investigating May 05, 2026, 07:20 AM UTC
We're currently experiencing degraded performance with email enrichment requests. Some users may notice delays in email-finding results. Other Apollo functionality remains unaffected. Our engineering team has identified the issue and is actively working on a resolution. Affected jobs will automatically retry and complete once service is restored — no action is required from users.
Degraded performance for Mi...
Affected: Apollo Main Site (app.apollo.io)Apollo Main Site (www.apollo.io)Apollo Main Site (Background Jobs Latency)Apollo Main Site (Email Sending Latency)Apollo Main Site (Email Request Fulfillment Latency)Apollo Main Site (Mobile Number Fulfillment Latency)Apollo Main Site (Payment Gateway)
Timeline · 2 updates
- investigating Apr 17, 2026, 01:06 PM UTC
We’ve identified an issue affecting the Mixed Enrichment API. A small subset of users may experience delayed enrichments at this time. Our team is actively working on a fix and we’ll share another update as soon as we have more information.
- resolved Apr 17, 2026, 06:23 PM UTC
This is mitigated now
Mobile Number Fulfillment Latency recovered
Timeline · 1 update
- resolved Apr 15, 2026, 03:07 PM UTC
Mobile Number Fulfillment Latency recovered
Email related functionality...
Affected: Apollo Main Site (Background Jobs Latency)Apollo Main Site (Email Sending Latency)Apollo Main Site (Email Request Fulfillment Latency)
Timeline · 2 updates
- investigating Mar 31, 2026, 03:20 PM UTC
We are observing degradation related to email functionality. Customers will be impacted due to high latency on functionality related to Email
- resolved Mar 31, 2026, 04:03 PM UTC
Status: Resolved We identified and mitigated a database infrastructure issue that impacted some email-related Apollo features. Service has been restored, and latency has returned to normal levels. Customers may have experienced delays or degraded performance in affected email-related workflows during the incident window. We will continue to monitor the system closely.
Password-reset flow is non-...
Affected: Apollo Main Site (app.apollo.io)
Timeline · 2 updates
- investigating Mar 23, 2026, 07:37 AM UTC
We are investigating issues with our password-reset flow
- resolved Mar 23, 2026, 03:23 PM UTC
We have identified and resolved the issue with our password-reset flow.
app.apollo.io recovered
Timeline · 1 update
- resolved Mar 15, 2026, 08:25 AM UTC
app.apollo.io recovered
Email Sending Latency recovered
Timeline · 1 update
- resolved Mar 09, 2026, 11:58 AM UTC
Email Sending Latency recovered
Payment Gateway recovered
Timeline · 1 update
- resolved Mar 09, 2026, 04:59 AM UTC
Payment Gateway recovered
Issues with emails on Apollo
Affected: Apollo Main Site (app.apollo.io)Apollo Main Site (Email Sending Latency)
Timeline · 2 updates
- investigating Jan 13, 2026, 03:19 PM UTC
We are investigating an issue with increased latency for emails on Apollo.
- investigating Jan 13, 2026, 07:25 PM UTC
The issue has been mitigated.