Apollo.io incident

Email enrichment requests are currently experiencing delays

Resolved after 1 hour 30 minutes, affecting Apollo Main Site (Email Request Fulfillment Latency), on May 5, 2026.

resolved May 05, 2026, 08:50 AM UTC

Earlier degraded performance with email enrichment was caused by unscheduled maintenance from an upstream vendor, which has since been resolved. Email enrichment requests are now processing normally, and any jobs that failed during the window will be automatically retried and completed.

Started
May 05, 2026, 07:20 AM UTC
Resolved
May 05, 2026, 08:50 AM UTC
Duration
1h 30m
Detected by Pingoru
May 05, 2026, 07:20 AM UTC

Affected components

Apollo Main Site (Email Request Fulfillment Latency)

Update timeline

  1. investigating May 05, 2026, 07:20 AM UTC

    We're currently experiencing degraded performance with email enrichment requests. Some users may notice delays in email-finding results and longer processing times for background jobs. Other Apollo functionality remains unaffected. Our engineering team has identified the issue and is actively working on a resolution. Affected jobs will automatically retry and complete once service is restored, no action is required from users.

  2. resolved May 05, 2026, 08:50 AM UTC

    Earlier degraded performance with email enrichment was caused by unscheduled maintenance from an upstream vendor, which has since been resolved. Email enrichment requests are now processing normally, and any jobs that failed during the window will be automatically retried and completed.

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