Apollo.io incident
Email enrichment requests are currently experiencing delays
Resolved after 1 hour 30 minutes, affecting Apollo Main Site (Email Request Fulfillment Latency), on May 5, 2026.
Earlier degraded performance with email enrichment was caused by unscheduled maintenance from an upstream vendor, which has since been resolved. Email enrichment requests are now processing normally, and any jobs that failed during the window will be automatically retried and completed.
Affected components
Update timeline
- investigating May 05, 2026, 07:20 AM UTC
We're currently experiencing degraded performance with email enrichment requests. Some users may notice delays in email-finding results and longer processing times for background jobs. Other Apollo functionality remains unaffected. Our engineering team has identified the issue and is actively working on a resolution. Affected jobs will automatically retry and complete once service is restored, no action is required from users.
- resolved May 05, 2026, 08:50 AM UTC
Earlier degraded performance with email enrichment was caused by unscheduled maintenance from an upstream vendor, which has since been resolved. Email enrichment requests are now processing normally, and any jobs that failed during the window will be automatically retried and completed.
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