Apollo GraphQL incident
Support ticket creation unavailable from Studio UI
Resolved after 1 hour 54 minutes, on April 27, 2026.
We have observed sustained restored functionality in our Studio-initiated support ticket form and are marking this as fully resolved.
Update timeline
- investigating Apr 27, 2026, 08:34 AM UTC
Opening a ticket using the Contact Support button on the studio.apollographql.com "studio.apollographql.com": http://studio.apollographql.com site itself is currently failing. Support tickets can still be created through our support.apollographql.com "support.apollographql.com": http://support.apollographql.com portal, or via our support@ email address on the apollographql.com domain.
- monitoring Apr 27, 2026, 08:48 AM UTC
Support ticket opening functionality has been restored to Studio’s “Contact Support” functionality in the UI. We have mitigated the failures and will monitor before marking as resolved.
- resolved Apr 27, 2026, 10:29 AM UTC
We have observed sustained restored functionality in our Studio-initiated support ticket form and are marking this as fully resolved.
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