api.video incident

Delivery degraded

Resolved after 6 hours 28 minutes, affecting Video Player and Video On Demand, on May 3, 2021.

monitoring May 03, 2021, 03:38 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 03, 2021, 09:46 AM UTC
Resolved
May 03, 2021, 04:14 PM UTC
Duration
6h 28m
Detected by Pingoru
May 03, 2021, 09:46 AM UTC

Affected components

Video PlayerVideo On Demand

Update timeline

  1. investigating May 03, 2021, 09:46 AM UTC

    We are currently investigating the issue.

  2. identified May 03, 2021, 02:10 PM UTC

    The issue has been identified and a fix is being implemented. One storage node partially down.

  3. monitoring May 03, 2021, 03:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 03, 2021, 04:14 PM UTC

    This incident has been resolved.

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