api.video incident

Internal DNS issue

Minor Vendor's status page →

Resolved after 3 hours 31 minutes, affecting Web services and Video Player and 1 more, on January 13, 2022.

monitoring Jan 13, 2022, 08:59 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 13, 2022, 08:33 AM UTC
Resolved
Jan 13, 2022, 12:05 PM UTC
Duration
3h 31m
Detected by Pingoru
Jan 13, 2022, 08:33 AM UTC

Affected components

Web servicesVideo PlayerVideo On DemandUser spaceLive Streaming

Update timeline

  1. investigating Jan 13, 2022, 08:33 AM UTC

    Usage data inside the dashboard is not accurate for all users

  2. monitoring Jan 13, 2022, 08:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 13, 2022, 12:05 PM UTC

    This incident has been resolved.

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