api.video incident

[RESOLVED]Live stream unavailability

Resolved after 4 hours 25 minutes, on March 3, 2022.

resolved Mar 08, 2022, 12:22 PM UTC

On March 4th, at 10:03 p.m. GMT +1, api.video was confronted with an unforeseen outage of our Live Streaming services. Our engineering team managed to locate and fix the issue 3 hours and 22 minutes later, concluding the downtime on 05 March at 01:25 a.m. Once the issue was mitigated, our team began working on an incident analysis to ensure that such potential outages won't be an issue in the future. We understand the gravity of such events for our partners, and all is being done to provide you with the highest level of product consistency and transparency in the process.

Started
Mar 03, 2022, 09:00 PM UTC
Resolved
Mar 04, 2022, 01:25 AM UTC
Duration
4h 25m
Detected by Pingoru
Mar 03, 2022, 09:00 PM UTC

Update timeline

  1. resolved Mar 08, 2022, 12:22 PM UTC

    On March 4th, at 10:03 p.m. GMT +1, api.video was confronted with an unforeseen outage of our Live Streaming services. Our engineering team managed to locate and fix the issue 3 hours and 22 minutes later, concluding the downtime on 05 March at 01:25 a.m. Once the issue was mitigated, our team began working on an incident analysis to ensure that such potential outages won't be an issue in the future. We understand the gravity of such events for our partners, and all is being done to provide you with the highest level of product consistency and transparency in the process.

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