Resolved after 2 hours 2 minutes, affecting Web services and Live Streaming, on November 27, 2023.
This incident has been resolved. We have made some improvements and it should not occur again.
Affected components
Update timeline
- identified Nov 27, 2023, 06:10 PM UTC
Low Performance in Video Ingest from URL source and Livestream Recordings (generated after the livestream). - Video creation from url or migrations may experience delays. - Livestream recordings may exhibit lower-than-usual performance. We are implementing optimizations to enhance video processing speed and monitoring system behavior to ensure a swift resolution.
- resolved Nov 27, 2023, 08:12 PM UTC
This incident has been resolved. We have made some improvements and it should not occur again.
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