Apicbase incident

Degraded performance: slow requests and export/import delays

Resolved after 4 hours 4 minutes, affecting Apicbase Application and Apicbase API and 1 more, on June 1, 2026.

monitoring Jun 01, 2026, 02:07 PM UTC

We are continuing to monitor for any further issues.

Started
Jun 01, 2026, 10:17 AM UTC
Resolved
Jun 01, 2026, 02:21 PM UTC
Duration
4h 4m
Detected by Pingoru
Jun 01, 2026, 10:17 AM UTC

Affected components

Apicbase ApplicationApicbase APIBackground Tasks

Update timeline

  1. investigating Jun 01, 2026, 10:17 AM UTC

    We're currently experiencing two performance issues: Slow requests — response times across the platform are slower than usual. Requests are completing but may take longer than normal. Export/import delays — jobs in the export/import queue are taking longer than usual to process. No data is lost; queued items will be processed once throughput returns to normal.

  2. identified Jun 01, 2026, 10:53 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 01, 2026, 01:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 01, 2026, 02:07 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 01, 2026, 02:21 PM UTC

    This incident has been resolved.

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