Resolved after 19 minutes, affecting claude.ai and Claude Console (platform.claude.com), on May 28, 2026.
The issue affecting Claude services has been resolved. Impact occurred from 18:27 UTC to 19:05 UTC.
Affected components
Update timeline
- identified May 28, 2026, 07:04 PM UTC
We are currently experiencing issues with billing and subscription management on claude.ai and the Anthropic Console. Users may see errors when viewing subscription details, payment methods, or attempting to upgrade or change plans. Chat and API access are not affected. We have identified the cause and are working on a fix.
- monitoring May 28, 2026, 07:17 PM UTC
A fix has been deployed for the issue affecting Claude services and we are monitoring for recovery.
- resolved May 28, 2026, 07:23 PM UTC
The issue affecting Claude services has been resolved. Impact occurred from 18:27 UTC to 19:05 UTC.
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