Ansarada incident

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Critical Resolved View vendor source →

Ansarada experienced a critical incident on January 7, 2025 affecting User Administration and Dataroom Management and 1 more component, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2025, 05:06 AM UTC
Resolved
Jan 07, 2025, 05:50 AM UTC
Duration
43m
Detected by Pingoru
Jan 07, 2025, 05:06 AM UTC

Affected components

User AdministrationDataroom ManagementAnsarada IdentityDocumentsQ&AReportingTenders Submission ToolTender Evaluation ToolDeal WorkflowArchives / Bulk Downloads

Update timeline

  1. investigating Jan 07, 2025, 05:06 AM UTC

    The Dataroom service is currently experiencing issues and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

  2. investigating Jan 07, 2025, 05:26 AM UTC

    We are continuing to investigate this issue.

  3. identified Jan 07, 2025, 05:31 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jan 07, 2025, 05:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 07, 2025, 05:50 AM UTC

    This incident has been resolved.