Ansarada incident

Dataroom outage

Major Resolved View vendor source →

Ansarada experienced a major incident on January 7, 2025 affecting Ansarada Identity, lasting 4h 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2025, 10:04 PM UTC
Resolved
Jan 08, 2025, 02:08 AM UTC
Duration
4h 3m
Detected by Pingoru
Jan 07, 2025, 10:04 PM UTC

Affected components

Ansarada Identity

Update timeline

  1. investigating Jan 07, 2025, 10:04 PM UTC

    The Data Room is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

  2. investigating Jan 07, 2025, 10:38 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 07, 2025, 11:28 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jan 07, 2025, 11:54 PM UTC

    We are continuing to investigate this issue.

  5. investigating Jan 08, 2025, 12:28 AM UTC

    We are continuing to investigate this issue.

  6. monitoring Jan 08, 2025, 01:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Jan 08, 2025, 02:08 AM UTC

    This incident has been resolved.