Ansarada incident

User cannot signup for a new corporate Data Room

Major Resolved View vendor source →

Ansarada experienced a major incident on January 13, 2025 affecting Ansarada Identity and Other functionality, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2025, 03:57 AM UTC
Resolved
Jan 13, 2025, 04:47 AM UTC
Duration
50m
Detected by Pingoru
Jan 13, 2025, 03:57 AM UTC

Affected components

Ansarada IdentityOther functionality

Update timeline

  1. investigating Jan 13, 2025, 03:57 AM UTC

    The user cannot sign up for a new Data Room and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

  2. identified Jan 13, 2025, 04:15 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 13, 2025, 04:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 13, 2025, 04:47 AM UTC

    This incident has been resolved.