Ansarada incident

Service Degradation In EMEA Region

Major Resolved View vendor source →

Ansarada experienced a major incident on March 4, 2025 affecting Ansarada.com website and User Administration and 1 more component, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2025, 06:58 PM UTC
Resolved
Mar 04, 2025, 08:59 PM UTC
Duration
2h
Detected by Pingoru
Mar 04, 2025, 06:58 PM UTC

Affected components

Ansarada.com websiteUser AdministrationHome DashboardeCommerceDataroom ManagementAnsarada IdentityDocumentsLicensingQ&AReporting

Update timeline

  1. investigating Mar 04, 2025, 06:58 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 04, 2025, 07:23 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 04, 2025, 07:48 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Mar 04, 2025, 08:38 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Mar 04, 2025, 08:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Mar 04, 2025, 08:59 PM UTC

    This incident has been resolved.