Ansarada incident

DataRoom Slowness

Critical Resolved View vendor source →

Ansarada experienced a critical incident on April 14, 2025 affecting Documents and Q&A, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2025, 09:01 AM UTC
Resolved
Apr 14, 2025, 09:14 AM UTC
Duration
13m
Detected by Pingoru
Apr 14, 2025, 09:01 AM UTC

Affected components

DocumentsQ&A

Update timeline

  1. investigating Apr 14, 2025, 09:01 AM UTC

    We are currently investigating this issue.

  2. monitoring Apr 14, 2025, 09:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 14, 2025, 09:14 AM UTC

    This incident has been resolved.