Ansarada experienced a critical incident on May 1, 2025 affecting User Administration and Dataroom Management and 1 more component, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
User AdministrationDataroom ManagementDocumentsQ&AReportingTenders Submission ToolTender Evaluation ToolDeal WorkflowArchives / Bulk DownloadsOther functionality
Update timeline
- investigating May 01, 2025, 06:04 AM UTC
The Dataroom service is currently experiencing issues and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.
- monitoring May 01, 2025, 06:59 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 01, 2025, 07:12 AM UTC
This incident has been resolved.