Ans incident

Degraded performance printing and scanning

Minor Resolved View vendor source →

Ans experienced a minor incident on June 26, 2026 affecting Platform, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 09:48 AM UTC
Resolved
Jun 26, 2026, 10:06 AM UTC
Duration
17m
Detected by Pingoru
Jun 26, 2026, 09:48 AM UTC

Affected components

Platform

Update timeline

  1. investigating Jun 26, 2026, 09:48 AM UTC

    We are investigating degraded performance for printing and scanning assignments. You may experience longer waiting times for generating previews after changes are made to assignments and generating forms for assignments. Please be weary of longer loading times for these processes while we investigate the cause.

  2. investigating Jun 26, 2026, 10:00 AM UTC

    We have found the cause of the delays and are processing all remaining tasks quickly. Most of the backlog has already been cleared and we expect the rest to follow within the next 15 minutes.

  3. resolved Jun 26, 2026, 10:06 AM UTC

    The cause of the issue has been identified and a fix is being created. All processes that experienced delays have now been completed.