AnewHealth experienced a critical incident on October 14, 2025 affecting MCS - MedWise Clinical Solutions and MCP - MedWise Clinical Platform, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
MCS - MedWise Clinical SolutionsMCP - MedWise Clinical Platform
Update timeline
- identified Oct 14, 2025, 01:25 PM UTC
We are aware of an issue that is currently affecting MedWise. Our team is diligently working to resolve this as quickly as possible. We apologize for any inconvenience this is causing and will provide an update as soon as we know more information on a timeline for resolution. For other or urgent concerns, please contact your dedicated liaison.
- identified Oct 14, 2025, 01:29 PM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 14, 2025, 01:52 PM UTC
This incident has been resolved.