AnewHealth incident

EireneRX Performance Issues

Resolved after 13 minutes, affecting EireneRx (Carekinesis), on February 27, 2026.

monitoring Feb 27, 2026, 05:58 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 27, 2026, 05:55 PM UTC
Resolved
Feb 27, 2026, 06:09 PM UTC
Duration
13m
Detected by Pingoru
Feb 27, 2026, 05:55 PM UTC

Affected components

EireneRx (Carekinesis)

Update timeline

  1. investigating Feb 27, 2026, 05:55 PM UTC

    EireneRx Users, As of February 27th, at 12:45 PM ET, the EireneRx system is temporarily unavailable. The EireneRx team is investigating the issue and working to restore services as quickly as possible. Should you have an urgent medication order during this time, please call the Clinical Contact Center at 1-888-974-2763 option 1. We apologize for the inconvenience and will send you update messages as new information is available.

  2. monitoring Feb 27, 2026, 05:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 27, 2026, 06:09 PM UTC

    This incident has been resolved.

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