AnewHealth incident

MedWise interruption

Resolved after 1 hour 51 minutes, on December 7, 2021.

resolved Dec 07, 2021, 08:15 PM UTC

MedWise is operational. We apologize for the inconvenience you may have experienced and appreciate your patience as we investigated and resolved the outage. Should you have accessibility issues or questions, please contact your dedicated liaison.

Started
Dec 07, 2021, 06:24 PM UTC
Resolved
Dec 07, 2021, 08:15 PM UTC
Duration
1h 51m
Detected by Pingoru
Dec 07, 2021, 06:24 PM UTC

Update timeline

  1. identified Dec 07, 2021, 06:24 PM UTC

    We are aware of an issue that is currently affecting MedWise. Our team is diligently working to resolve this as quickly as possible. We apologize for any inconvenience this is causing and will provide an update as soon as we know more. For other or urgent concerns, please contact your dedicated liaison.

  2. identified Dec 07, 2021, 06:58 PM UTC

    Some users have reported problems finding certain medications in MedWise. We are currently working diligently to resolve the issue. Currently, most users are experiencing normal operation. For those continuing to experience issues, or urgent concerns, please contact your dedicated liaison.

  3. resolved Dec 07, 2021, 08:15 PM UTC

    MedWise is operational. We apologize for the inconvenience you may have experienced and appreciate your patience as we investigated and resolved the outage. Should you have accessibility issues or questions, please contact your dedicated liaison.

Your product runs on more than AnewHealth

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →