Resolved after 19 days 22 hours, on November 17, 2023.
We are aware of an issue that is currently affecting the MedWise Sandbox function used for simulating medication changes. Users are currently unable to launch the Sandbox; however, all other features are operational. Our team is diligently working to resolve this as quickly as possible. We apologize for any inconvenience this is causing and will provide an update as soon as we know more. For other or urgent concerns, please contact your dedicated liaison.
Update timeline
- identified Nov 17, 2023, 03:30 PM UTC
We are aware of an issue that is currently affecting the MedWise Sandbox function used for simulating medication changes. Users are currently unable to launch the Sandbox; however, all other features are operational. Our team is diligently working to resolve this as quickly as possible. We apologize for any inconvenience this is causing and will provide an update as soon as we know more. For other or urgent concerns, please contact your dedicated liaison.
- resolved Dec 07, 2023, 01:58 PM UTC
This incident has been resolved.
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