AnewHealth incident

MedWise Performance Issues

Resolved after 23 minutes, on March 4, 2025.

resolved Mar 04, 2025, 05:55 PM UTC

As of 12:54 PM EST on March 4th, 2025, MedWise is operational. We apologize for the inconvenience you may have experienced and appreciate your patience as we investigated and resolved the outage. Should you have accessibility issues or questions, please contact your dedicated liaison.

Started
Mar 04, 2025, 05:31 PM UTC
Resolved
Mar 04, 2025, 05:55 PM UTC
Duration
23m
Detected by Pingoru
Mar 04, 2025, 05:31 PM UTC

Update timeline

  1. identified Mar 04, 2025, 05:31 PM UTC

    We are aware of an issue that is currently affecting MedWise. Our team is diligently working to resolve this as quickly as possible. We apologize for any inconvenience this is causing and will provide an update as soon as we know more. For other or urgent concerns, please contact your dedicated liaison.

  2. resolved Mar 04, 2025, 05:55 PM UTC

    As of 12:54 PM EST on March 4th, 2025, MedWise is operational. We apologize for the inconvenience you may have experienced and appreciate your patience as we investigated and resolved the outage. Should you have accessibility issues or questions, please contact your dedicated liaison.

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