Amplify incident

Administrator Reports Access

Notice Resolved View vendor source →

Amplify experienced a notice incident on October 17, 2025 affecting mCLASS Assessment and mCLASS Intervention, lasting 9h 3m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2025, 06:05 PM UTC
Resolved
Oct 18, 2025, 03:09 AM UTC
Duration
9h 3m
Detected by Pingoru
Oct 17, 2025, 06:05 PM UTC

Affected components

mCLASS AssessmentmCLASS Intervention

Update timeline

  1. investigating Oct 17, 2025, 06:05 PM UTC

    Due to a recent update, some users who previously had access to Administrator Reports for mCLASS are now seeing an Uh Oh! error message. Our Product team is actively working to resolve this issue and we expect resolution by EOD.

  2. resolved Oct 18, 2025, 03:09 AM UTC

    A fix for this access issue has been released and confirmed on Production. Teachers with reporting access are now able to access Administrator Reports. Thank you for your patience!