Amplify experienced a critical incident on October 24, 2025 affecting mCLASS Assessment and mCLASS Intervention, lasting 4h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 24, 2025, 05:13 PM UTC
We are aware of and investigating an issue where some users are seeing error messages across multiple mCLASS applications (Intervention, Student Assessment, Teacher Assessment, Classroom Reporting). Our Product team is currently working on identifying the root cause of and implementing a fix for this issue. We thank you for your patience and will continue providing updates here!
- monitoring Oct 24, 2025, 05:44 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Oct 24, 2025, 06:07 PM UTC
We have seen an uptick in reports of this issue and are continuing to investigate.
- resolved Oct 24, 2025, 09:57 PM UTC
This incident has been resolved.