Amplify incident

Accessibility Issues

Critical Resolved View vendor source →

Amplify experienced a critical incident on October 28, 2025 affecting Amplify CKLA and Amplify ELA and 1 more component, lasting 18h 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 06:31 PM UTC
Resolved
Oct 29, 2025, 12:35 PM UTC
Duration
18h 4m
Detected by Pingoru
Oct 28, 2025, 06:31 PM UTC

Affected components

Amplify CKLAAmplify ELABoost ReadingAmplify ScienceAmplify MathmCLASS AssessmentmCLASS Intervention

Update timeline

  1. investigating Oct 28, 2025, 06:31 PM UTC

    We are aware of and investigating slow loading times and general accessibility issues across multiple Amplify products right now. Some users may also be experiencing a 502 Bad Gateway error when attempting to access learning.amplify.com. Our Engineering team is working diligently to identify the root cause of and implement a fix for this issue as we speak. We will update this page once we have more information. Thank you so much for your patience!

  2. monitoring Oct 28, 2025, 06:43 PM UTC

    A fix has been deployed. Systems are back to operational now. We will continue to monitor and will update this page in the event of recurrence.

  3. resolved Oct 29, 2025, 12:35 PM UTC

    Systems have been healthy and operational with no recurrences since ~2:30pm ET yesterday. We are setting this issue to Resolved. Thank you again for your patience!