Amplify experienced a critical incident on December 10, 2025 affecting Amplify CKLA and Amplify ELA and 1 more component, lasting 5d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 10, 2025, 06:53 PM UTC
We are aware of and investigating an issue where users are unable to log into or navigate Amplify products. Our Engineering team is working towards identifying the root cause of and implementing a fix for this issue as we speak. We will update this page once we have more information. Thank you so much for your patience!
- identified Dec 10, 2025, 07:01 PM UTC
Our authentication service performance is degraded but we are not seeing a complete outage at this time. We are doing a redeploy to prevent a complete outage. This redeploy will log users out of active sessions and require a re-login.
- monitoring Dec 10, 2025, 07:04 PM UTC
A fix has been implemented and we are seeing success across the board. If you experienced a sudden logout mid-session, please log back in. We are continuing to monitor this situation, but all users should be seeing relief now.
- resolved Dec 16, 2025, 04:06 PM UTC
This incident has been resolved.