Amplify experienced a minor incident on February 13, 2026 affecting mCLASS Assessment, lasting 2h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 13, 2026, 02:57 PM UTC
We are aware of and investigating reports of users encountering Unexpected Error messages when attempting to access classes on the teacher-led mCLASS Assessment page. Our Product and Engineering teams are working diligently to identify the root cause of and implement a fix for this issue. We will update this page once we have more information. Thank you so much for your patience!
- monitoring Feb 13, 2026, 03:59 PM UTC
Our Engineering team has released a fix for this issue. We have been able to successfully load mCLASS Assessment on previously affected user accounts. We are leaving this incident in Monitoring status for now. If your issue persists, please contact our Support team for further assistance: https://service.amplify.com/support Thank you again for your patience!
- resolved Feb 13, 2026, 05:16 PM UTC
We are setting this incident to Resolved. If you are still experiencing error messages in mCLASS Assessment, please contact our Support team for further assistance: https://service.amplify.com/support Thank you so much!