Amigo AI incident
Conversation availability for the Europe region is degraded
Amigo AI experienced a minor incident on January 27, 2026 affecting Conversations, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 27, 2026, 03:55 PM UTC
Status: Investigating We’re aware of an issue that may be impacting some users and are currently investigating. We’ll provide an update as soon as we know more.
- monitoring Jan 27, 2026, 05:00 PM UTC
Status: Monitoring We have cut over to other regions and are observing significantly reduced error rates and latency is returning to normal. We will continue to monitor for the next hour and provide an update. Affected components Conversations (Degraded performance)
- resolved Jan 27, 2026, 06:01 PM UTC
Status: Resolved The issue has been fully resolved, and all systems are operating normally. Thank you for bearing with us. Affected components Conversations (Operational)